Contact Us
Ashford Borough Council
Ashford Borough Council’s Customer Services Team and Tourist
Information Centre have now moved to the
brand new Ashford Gateway Plus in the town centre.
A face-to-face customer queries
will be directed to the new building in Church Road. The
Civic Centre offices are open for internal visitors only.
Ashford Gateway Plus: Church Road,
Ashford, Kent, TN23 1AS
Tel: 01233 331111 Find
us
Tenterden
Gateway: 2 Manor Row,
Tenterden, Kent TN30 6HP Tel: 0845 8247
202 Find us
Civic
Centre:
Tannery Lane, Ashford, Kent, TN23
1PL Tel: 01233 331111 Find
us
Ashford Gateway Plus (please do not use as
postal address)
Ashford Gateway Plus, Church Road, Ashford, Kent, TN23 1AS.
Find us
Telephone: 01233 331111 (for Ashford Borough
Council enquiries)
08458
247 202 (for Kent County Council enquiries)
Opening Hours:
Building general opening
times: 9am to 8pm Mon to
Thurs
9am to 6pm Fri and Sat
ABC Customer
Services: 9am
to 4pm Mon to Fri
9am
to 1pm Sat
Tourist Information
Service:
10.15am to 3pm Mon
to Sat
Tenterden Gateway
2 Manor Row, Tenterden, Kent TN30 6HP. Find
us
Telephone: 0845 8 247 202
Opening hours: 9am-5.30pm Monday-Friday 9am-4pm
Saturday
DX Detail
DX151140
Ashford Kent 7
Complaints
If you wish to make a complaint, please view our complaint
section.
Civic Centre:
Head Office
Ashford Borough Council, Civic Centre, Tannery
Lane, Ashford, Kent TN23 1PL. Find us
Telephone: 01233 331111
If you know the name of the officer you want to talk to, then
you can use our Speak@Ease voice recognition telephone system to
make contact. The Speak@Ease system can be accessed through
the normal contact number or by dialling 01233
330838 directly.
Opening Hours:
Civic centre offices:
8.30am to 5.00pm Monday to Friday (for internal visitors)
Call Centre:
8.30am to 4pm Monday to Friday (all Ashford Borough Council
enquiries)
Email: customer.care@ashford.gov.uk
Ashford Borough Council's Customer Service
Team will endeavour to respond to your email enquiry immediately.
However during busy periods please be aware that a response may
take up to three working days of it being received.
Out of hours
In cases of genuine emergency our out-of-hours
number is 01233 629911.
Other Useful Contact Numbers
| Service |
Telephone Number |
| Ashford Police |
01622 690 690 |
| Ashford Police (Domestic Violence) |
01233 896 312 |
| Gas Leaks |
0800 111 999 |
|
Highways
|
0845 824 7800 |
| Kent County Council |
0845 824 7247 |
| Mid Kent Water |
0845 223 5111 |
| Social Services |
0845 330 2967 |
| Southern Water |
0845 278 0845 |
| Swale Heating |
0800 731 1886 |
| William Harvey Hospital |
01233 633 331 |
This webpage was updated on
2/2/2012