Comments and Feedback

At Ashford Borough Council we are committed to improving the quality of the services that we provide and your views are important to us.

If you have a comment or compliment about the Council there are many ways you can get your voice heard.

Completing the online form (see below) or download our Comments, Complaints and Compliments leaflet 412kb PDF
Email customer.care@ashford.gov.uk
Call us on 01233 331111
In person at the Civic Centre in Ashford or the Tenterden Gateway

If you wish to make a complaint about the quality of the Council’s service, please see our Complaints sections for more information.

If you wish to complain about the conduct of a Borough, Parish or Town Councillor, please see our Councillor Complaints page.

If you have a complaint or enquiry about a problem in the Borough e.g. noise or fly-tipping, or want to request a particular service then please see our report it section on the online forms page.

If you have any problems with our website, including links not working, error messages or inaccurate content, please email media@ashford.gov.uk.


Nature of Feedback:*
Title:*
First Name:*
Surname:*
House Name/Number:*
Street:*
Village:
Town:*
Postcode:*
Daytime Telephone Number:
Email Address:*
What service do you wish to comment on?*
Please give details:*
Have you already contacted us about this issue?	Yes No
If YES, please state you you contacted, when and any reference numbers:
Please indicate how urgently you require a response:*

This webpage was updated on 11/23/2011

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