Home > Ashford Borough Council > How We Are Organised > Homes and Property

Homes and Property

Tracey KerlyTracey Kerly, Head of Customers, Homes and Property

Telephone 01233 330688

Email Tracey Kerly

 

In October 2010, Housing Services joined up with Customers Services and Corporate Property to form a new service called Customers, Homes and Property, focused on providing quality services for our residents.

 

Customers Homes and Property is responsible for:

 

Customer Services

  • Face to Face customer contact services, call centre (telephone)
  • Internal document management and support services

 

Homes

  • Council housing management services, including repairs
  • Homeless person's services
  • The council's housing waiting list and letting scheme
  • Working to provide new affordable homes
  • Disabled facilities grants
  • Unauthorised encampments

 

Property Services

  • General valuation and property advice to the Council
  • Land and Property management and its maintenance
  • Acquisitions and disposala of land and property
  • Management of the council's industrial and commercial propertie

 

If you would like to know more about the broad range of services we deliver, please view the Housing section.

This webpage was updated on 5/26/2011

 

Ashford Borough Council, Civic Centre
Tannery Lane, Ashford TN23 1PL
Telephone: 01233 331111
Email: customer.care@ashford.gov.uk or view our contact us page.
Ashford Borough Council Ashford, Best Placed in Britain

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