ICT and Customer Services
Rob Neil, Head of ICT and
Customer Services
Telephone 01233 330577
Email Rob Neil
ICT and Customer Services are responsible for...
- ICT - Technical support, systems development, telephone and
infrastructure management
- IT procurement
- IT Project management
- Provision of customer services via a contact centre
(face-to-face), call centre (telephone), Tenterden sub-office and
electronic channels
- Central Support including Reprographics, Electronic
Document Management, document production and design services,
secretarial cover
- Coordination of Data Protection and Freedom of Information
issues, Council representative on Kent Connects Programme Board and
the Kent Connects/Kent Customer Service Groups