This website, the Ashford Borough Council website, was relaunched in April 2007. 

This website has evolved over time by using best practice examples and adhering to eGovernment targets.

We aim to give you a high quality accessible website that provides services online.
In order to reach this aim we have implemented a set of website standards which those creating content are asked to abide by. This ensures that content across the site adheres to a consistent style and is easy to read.

Creating a Consistent Website

Our website has been developed with the needs of the visitor in mind and we seek to make improvements to the look and feel and the site structure through gathering feedback and carrying out user testing and analysing our statistics.

The design and structure of our website has been put together to help you find information quickly and easily without having to worry about our departmental structure. We have based our structure on best practice examples.

Content Editors

Staff and services are each responsible for their own areas of content, ensuring that the information we offer is accurate and up to date.

All content editors are trained to ensure the website written in a conversational, concise, consistent and clear manner.

A Commitment to Standards

We are committed to maintaining the highest standards of usability and accessibility. This website has achieved WAI AAA ratings for accessibility and are CSS and XHTML 1.0 transitional rated. We use a Content Management System that ensures our website maintains these standards. We have processes in place to regularly test the site for integrity, broken links and general errors and monitor our website for availability to achieve our aim of 24/7 access to our services.

The website has many new features which are detailed in our Help Using this Website page. Information about the data we provide and what we do with data proved by you is available on our Website Disclaimer page.

If you have any website comments or suggestions please email our Media Team.