Council Housing
We are the borough's biggest landlord with some 4,500 council
homes, 1,800 garages and 1,700 housing applicants. In this section
you will find more information on our tenant services.
Housing Services manages council housing in
Ashford, maintains the housing waiting list and works with
other organisations to provide affordable homes to people from our
Housing Waiting List.
The services provided for council tenants include:
Rent Account Balance Lookup
If you wish to look up your current balance of your rent or
garage account, please enter your account number in the
following
Want to pay your rent?
Want to make an
online payment, please go to our payments webpage.
Use our website to access more
By registering at My Ashford on this website
you can view your rent account balance and make payments on line 24
hours a day.
About
MyAshford and Registration.
Housing News
Housing News is
a quarterly newsletter that we send to all Council Tenants with the
aim to inform and involve tenants in important and topical Housing
issues.
Tenants' Handbook
The Housing Services
Tenants' Handbookis issued to all new tenants; a
copy can be provided to existing tenants upon
request; and the documet is available as a PDF using this
link.
Housing Services Annual Report to Tenants 2010 - 2011
Our annual report aims to show tenants how well Housing Services
has performed in the past year as well as some of the areas in
which we need to improve.
Read our Annual Report to
Tenants.
Contact Information
If you need to contact us directly your first
point of contact should always be either the Housing Services Team
or the Housing Repairs Team. Excluding Bank Holidays, our telephone
lines are open 8.30am to 5.30pm on Monday to Thursday and
8.30am to 5pm on Fridays.
The Housing Services Team can be contacted by
phone on 01233 330688 or by
email. The team can give advice on all aspects of the housing
service, the housing register, rent arrears, garages and estate
management.
The Housing Repairs Team will organise repairs
for Council Homes, their Communal Areas and Council garage areas
and can be contacted by phone on 0300 003
0711 by email.
Our Postal Address is:
Customers, Homes and Property
Ashford Borough Council
Civic Centre
Ashford Kent
TN23 1PL
Offices closed?
Find out how to report an emergency repair when
our offices are closed
This webpage was updated on
10/20/2011