Repair Responsibilities
To help clarify Council and Tenants responsibilities for
repairs, the Repairs Monitoring Group and Housing Services have
jointly agreed a list of common repairs and identified who is
responsible for their resolution and the associated costs.
These are listed in our
On-line Repair Handbook.
Apart from replacing light bulbs, fluorescent
tubes, batteries, plugs and fuses, you should not undertake
electrical work.
PVCu Double Glazed windows and doors require
very little maintenance but they will stay in good condition if you
clean them regularly with warm soapy water and lightly spray the
hinges with WD40 or a similar product, every six months.
Where a repair is identified as being your
responsibility, you will need to arrange for and pay for the
repair.
We recognise that many people, including some
of our elderly and disabled tenants, may have difficulty organising
the repair or undertaking it themselves. Should you have any
such concerns you can report a repair or get assistance by
contacting our Repairs Team by phone on 0300 003 0711 or
by email the Repairs Team.
This webpage was updated on
1/6/2010