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Pest Control

Changes to Ashford Borough Council's Pest Control Service

 

The Council's Pest Control service is provided by Mitie Pest Control,  part of the Mitie Group plc. To book a pest control treatment please call the following number:  0844 335 0330

 

We provide a number of pest control services through our contractor, some of which are free and others there is a charge for.

Free Services

  • Bed Bugs are found throughout Britain and they are generally associated with poorer properties, hostels and hotels.  Bed Bugs are associated with human habitation, hiding in furniture and structural cracks and crevices, (Bed Bugs can be transferred in second hand furniture bedding and luggage) emerging at night when hungry to search for blood meals.
    Bites may cause severe allergic reactions but are not known as a disease carrier.
    Thorough residual treatment of all harbourages in bedding, furniture and the building of infested buildings is required to eradicate the pest.  
  • Rats and Mice 
    We have a statutory duty to ensure that owners of land within the borough keep their land free from rats and mice. However, we do not have a statutory duty to carry out treatments. For more information view our Rats and Mice webpage.
  • Cockroaches are normally found in blocks of flats or commercial premises associated with food production. They hide in crevices and cracks during the day, and come out at night. Cockroaches will eat virtually anything and are carriers of diseases, including typhoid, dysentery and gastroenteritis. Cockroaches can cause allergic reactions among sensitive people, including asthmatics.

Charged Services

We also provide services for other common pests such as dog and cat fleas, ants, mites, moths, beetles, cluster flies, weevils and wasps but these are not classed as a health hazard and a charge is made for treatment. Please note that our contractor does not accept cheques.

 

Pest Control Charges from 1 January 2012

 

Pest Control

Charge VAT Total Remarks

Rats and Mice

Free

-

Free

Mice – Indoors only

Cockroaches/Bed Bugs

Free

-

Free

 

Treatment of fleas and other household pests (including up to 6 rooms)

£45.83

£9.17

£55.00

Subsequent charge will apply for treatment after a 14 day period has elapsed.

Treatment of fleas and other household pests - for each additional room over 6 (maximum 4 more)

£8.33

£1.67

£10.00

 

Treatment of fleas and other household pests (including up to 6 rooms) (Benefit Recipients)

£22.92 £4.58 £27.50

Benefits = Income Support, Housing Benefit, Council Tax Benefit only, not reduction for single occupancy

Treatment of fleas and other household pests - for each additional room over 6 (maximum 4 more) (Benefit Recipients)

£4.17 £0.83 £5.00

Benefits = Income Support, Housing Benefit, Council Tax Benefit only, not reduction for single occupancy

Ants

£19.58

£3.92

£23.50

Per visit charge

Wasps – 1 nest

£37.92

£7.58

£45.50

 

Wasps – 1 nest (Benefit Recipients)

£17.08

£3.42

£20.50

Benefits = Income Support, Housing Benefit, Council Tax Benefit only, not reduction for single occupancy

Wasps – Additional nests

£6.67

£1.33

£8.00

Same premises at the same time as first nest

Wasps – additional nests (Benefit Recipients)

£2.92

£0.58

£3.50

Same premises at the same time as first nest

Benefits = Income Support, Housing Benefit, Council Tax Benefit only, not reduction for single occupancy

 

Notes:

(i)                   We do not offer a service for any of the following:  Bees (all types). Birds, Foxes, Moles, Squirrels, Rabbits, Mosquitoes, Woodworm, Slugs, Snails, Snakes, or Badgers.  Callers should contact the contractor on 0844 335 0330, but there will be a charge for any service they provide.

(ii)                Complaints regarding Bumble Bees, Foxes, Slugs, Snails, Bats, Badgers or Snakes should be referred to English Nature – 0300 060 4797.

(iii)               Contractor will accept cash, credit card or debit card.  Cheques will not be accepted.

(iv)              Proof of receipt of benefit must be given before treatment commences.

(v)                Questions or concerns regarding Honey Bees can be referred to the Kent Bee Keepers Association - http://www.ashfordbeekeepers.co.uk/

This webpage was updated on 2/8/2012

 

Ashford Borough Council, Civic Centre
Tannery Lane, Ashford TN23 1PL
Telephone: 01233 331111
Email: customer.care@ashford.gov.uk or view our contact us page.
Ashford Borough Council Ashford, Best Placed in Britain

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