Response Times

 

 

When you contact us or make a planning application we will aim to meet the following response times (in working days)

 

ENQUIRIES

 

Pre application

15 days for full response or meeting date

Phone mailbox/email

1 day of officer’s return

 

 

APPLICATIONS

 

Acknowledgement

3 days

Case Officer’s site visit

28 days of receipt of valid application

Neighbour response acknowledged

3 days of receipt

Committee agenda published

5 days before date of meeting

Last time for requests to speak at Planning Committee

3pm on Monday before committee meeting

Decision Notice issued

2 days of decision

Consultees notified of decision

5 days of decision issued

 

 

GENERAL COMPLAINTS

 

Acknowledged

3 days

Response

15 days

 

 

ENFORCEMENT COMPLAINTS

 

Acknowledged

3 days

First response

10 days

This webpage was updated on 6/24/2009

 

Ashford Borough Council, Civic Centre
Tannery Lane, Ashford TN23 1PL
Telephone: 01233 331111
Email: customer.care@ashford.gov.uk or view our contact us page.
Ashford Borough Council Ashford, Best Placed in Britain

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