Private Sector Housing Enforcement Policy

Key Objectives (KOs):

  • The consistent enforcement by the Council of legislation in respect of private sector housing that is either unfit for habitation or which is in a state of disrepair

 

Key Measures of Success (KMS):

  • Positive working relationships with private sector landlords and the Council viewed as fair and supportive
  • High degree of problem resolution through the use of informal enforcement approaches
  • No charges of maladministration and no procedural failures identified through the complaints procedures
  • High private sector tenant satisfaction rates with the outcomes of enforcement action

 

Key Performance Indicators (KPIs):

  • Enforcement statistics
  • Feedback from landlords and tenants
  • Complaints procedures monitoring statistics

 

Author & Contact: David Herrick, Housing

Passed by Executive:

Review period months/years:

Review date:

This webpage was updated on 8/20/2009

 

Ashford Borough Council, Civic Centre
Tannery Lane, Ashford TN23 1PL
Telephone: 01233 331111
Email: customer.care@ashford.gov.uk or view our contact us page.
Ashford Borough Council Ashford, Best Placed in Britain

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