Rob Neil, Head of ICT and Customer Services

Telephone 01233 330577

Email Rob Neil

ICT and Customer Services are responsible for...

• ICT - Technical support, systems development, telephone and infrastructure management
• IT procurement
• IT Project management
• Provision of customer services via a contact centre (face-to-face), call centre (telephone), Tenterden sub-office and electronic channels
• Central Support including Reprographics, Electronic Document Management, document production and design services, secretarial cover
• Coordination of Data Protection and Freedom of Information issues, Council representative on Kent Connects Programme Board and the Kent Connects/Kent Customer Service Groups