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Change of Circumstances

If your circumstances change, you should tell us about the changes as soon as possible. This includes changes relating to the people who live in your home with you. It is important that you provide details of the change, the date the change occurred and proof where appropriate 

 

You can tell us about any changes by contacting us or e-mailing benefit.services@ashford.gov.uk. You can also use the change of circumstances form below or you can use the form that is sent will all benefit decision notices.

 

Change of Circumstances Form 88Kb PDF

What sort of things do I need to tell you about?

The following list gives examples of changes you need to tell us about -

  •  A change to where you live.
  •  A change to the amount of rent you pay
  •  A change to who lives with you, anyone moving in or out of your home on a temporary or permanent basis.
  •  The death of someone who lives with you. If you are now the sole occupant you will be entitled to a Council Tax discount
  •  A change in circumstances of someone who lives with you. 
  •  If you stop or start work
  •  A change in your wages, private pension or any other income you receive. 
  •  If you stop getting Child Benefit for someone
  •  If you start or stop receiving Income Support or Jobseekers Allowance.
  •  If you start or stop receiving any other benefit.
  •  If your capital, such as savings and investments, alters.

 

This is not an exhaustive list, these are only examples of changes you need to tell us about.  If you are in any doubt whether we need to know or not, call 01233 331111 and give us the details; we can then decide whether your benefit will be affected and tell you what to do next.

What happens if I don't tell you?

If you do not tell us about a change of circumstances within one calendar month of the change, and the change results in an increase in your Housing and/or Council Tax Benefit, then you could lose out on money; the council will only apply changes which increase your benefit entitlement from the time you tell us about them.


If you do not tell us about a change of circumstances within one calendar month of the change. and the change results in a decrease in your Housing and/or Council Tax Benefit, you may have to repay overpaid benefit; the council will apply changes which decrease your benefit entitlement form the date they actually happened.   

 

If you are not sure whether a change will affect your Housing Benefit and Council Tax Benefit – tell us anyway.

This webpage was updated on 2/9/2012

 

Ashford Borough Council, Civic Centre
Tannery Lane, Ashford TN23 1PL
Telephone: 01233 331111
Email: customer.care@ashford.gov.uk or view our contact us page.
Ashford Borough Council Ashford, Best Placed in Britain

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