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Discretionary Housing Payments

The council can consider awarding a Discretionary Housing Payment (DHP) if we think you may need help with housing costs or your Council Tax liability. The fund available to the council is limited and needs to be fairly distributed to all eligible persons within the borough. The fund cannot be exceeded. 

Who can request a DHP?

To be considered for a DHP you must be entitled to Housing and/or Council Tax Benefit

How much DHP could I be entitled to?

A DHP can make up any shortfall between your eligible rent and/or Council Tax liability that is not covered by Housing and/or Council Tax Benefit.

How long could I get a DHP for?

A DHP award is designed to be a short term award in order to assist in a period of financial difficulty. However, there is no set time limit and the council will consider each case individually.

How do I apply for a DHP?  

You will need to complete a DHP application form. This can be downloaded at the bottom of this page, you can visit the Gateway to collect a form or alternatively you can telephone these offices on 01233 331111 and we will send you a form through the post. It is advisable to submit a form as soon as you feel you may need assistance.  

How will I find out if I am awarded a DHP?

We will write to you to let you know our decision, even if we do not award a DHP. As DHP's are not part of the mainstream benefit scheme there are no formal rights of appeal against decisions made in respect of them, but you can ask us to look at your case again if you do not agree with the decision.  

If I am entitled to a DHP how will I receive the payments? 

A DHP award will be paid alongside your normal Housing Benefit payments, depending on how they are paid. If we make payments directly to your Landlord, the DHP award will be included with their normal payments for the duration of the DHP award. If we make payments directly to your bank account, your usual payment will also include the DHP entitlement for the duration of the award. If you are awarded a Council Tax Benefit DHP this will be credited to your Council Tax account in the form of a lump sum for the whole of the award and you will receive a revised bill.    

 

Downland Application Form 140 KB Word Document.

 

This webpage was updated on 5/14/2012

 

Ashford Borough Council, Civic Centre
Tannery Lane, Ashford TN23 1PL
Telephone: 01233 331111
Email: customer.care@ashford.gov.uk or view our contact us page.
Ashford Borough Council Ashford, Best Placed in Britain

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