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Refund My Council Tax

If your Council Tax account is in credit, you can claim a refund. Please do this in writing to the Revenues Service.

 

We will only refund your credit, if you do not owe any further monies to the Council. For example, if you move home we will charge you up to the day you leave. If you move to another address in the Ashford borough, we will transfer any credit to your new account. But if you have left the borough and you have overpaid, we will refund your overpayment.

 

We currently refund overpayments by BACS transfer only, so bank details need to be provided when contacting the Revenues service for a refund. The following details will be required

 



Ashford Borough Council, Civic Centre
Tannery Lane, Ashford TN23 1PL
01233 331111
customer.services@ashford.gov.uk