Am I Eligible for an Assisted Move?

If you are over the age of 50 living in an Ashford Borough Council owned property with 2, 3 or 4 bedrooms, and want to move to a flat, bungalow or sheltered housing scheme either allocated or nominated by Ashford Borough Council you will qualify.

If you are moving from an Ashford Borough Council mobility property, (e.g. where the property was built with specific features suitable for a disabled occupant who is no longer residing at the property), you will also qualify for an assisted move.

This will include:

• Re-direction of post.
• Reconnection of all appliances such as washing machines, cookers and telephones.
• Removal of all your furniture and possessions, packing and unpacking, if necessary.
• Up-lifting carpets and re-laying in your new home. Sometimes providing basic cord carpet if this cannot be achieved. Other items that may be particular to your circumstance will be dealt with.

You are responsible for:

• Notifying your gas and/or electricity supplier and water companies of the move and whether you require a key meter at your new property.
• That the property you are vacating is clean and free of furniture.
• That the keys are returned to the Civic Centre by 12 noon on the date your new tenancy commences.
• The safety of your pets whilst the move is taking place.
• Completing a Housing Benefit form for your new property.

We will:

• Arrange for you to view the property at a convenient time within 3 days of receiving the offer.
• Arrange transport to view the property;
• Visit you to discuss all the arrangements for the move if you accept the property

How do I apply?

If you would like to take advantage of an assisted move then you will need to join the Councils transfer scheme.

If you are already on the transfer list and an offer of accommodation is made to you, then you will automatically qualify. When you visit the property to view, the arrangements for an assisted move will be discussed.

To join the transfer list or discuss the Assisted Move Scheme, please contact the Housing Services Team by phone on 01233 330688 or email the Housing Team.