At Ashford Borough Council, we are committed to improving our housing stock over and above the basic requirements, with modern facilities of the highest standard. That is why we have produced this new look maintenance plan, designed to let you, the tenant, know exactly what work will be carried out to your home in the coming years.

To ensure you always have at least three years notification of major repair works, our maintenance plan now covers four years.  In addition to the work outlined in this plan, we will continue to redecorate communal areas, resurface car parking areas and upgrade security.

Housing Services hold a database of all maintenance work carried out over the past 20 years. The dates of previous work undertaken and its expected lifetime were taken into account when producing this plan.

Due to the proposed PFI regeneration plans currently under negotiation, Stanhope properties do not feature in this plan. Properties that are purchased under the Right to Buy scheme are also not included.

There is no need to contact us, we will advise you of who the contractor is and when the maintenance work will be carried out, nearer the time.

The 4 Year Maintenance Plan - Download 985KB in PDF File

Garden Maintenance

All tenants are expected to ensure their gardens are kept neat and tidy.

The Council does not offer a garden maintenance service but we can sometimes make a referral to the Volunteer Bureau who will help with gardens for elderly or disabled tenants. However this service is limited and usually heavily oversubscribed.

To seek assistance, please contact the Housing Services Team by phone on 01233 330688 or email the Housing Team.