If you disagree with a decision made about your homeless application you have the right to ask for a review. You must do this within 21 days of receiving the decision by completing the form below. This review gives you the opportunity to provide any new or additional information about your claim. It also allows us to consider any new information you may have in relation to the review.

If you have any additional information to support your application you must provide us with copies within the next 7 days, either by post to Housing Services at the address below or by email to sharon.williams@ashford.gov.uk.

Your review will be handled by the Housing Operations Manager who will make a decision on your application and will write to you within 56 days of the date that you requested the review.

Feedback

If you would like to provide us with feedback or with suggestions for improvements that can be made to the Housing Advice Service that we offer, please email us on housing@ashford.gov.uk