You Said, We Did
In Ashford Borough Council's Housing Services we are constantly
striving to improve the services that we provide for our
customers. As such we provide many feedback opportunities
such as via customer satisfaction surveys and new tenant
surveys. Just some of the suggestions that you have made that
have resulted in a change to the service we provide are as
follows:
| Your Suggestion |
How We Have Changed Our Service |
| You wanted a more transparent, easy to understand Lettings
Policy |
Changes to the Letting Policy to make it more transparent and
easy to understand were made and the amended policy was adopted in
February 2008 |
| You wanted equal priority to be given to the over 50s as to the
over 60s when allocating social bungalows |
We amended the Lettings Policy in November 2009 to give equal
priority to the over 50s when allocating social bungalows |
| You wanted the Housing Register Drop in service to be held at
the Ashford Gateway |
The Housing Register Drop in Moved to the Gateway in September
2009 |
If you have any suggestions that you would like us to consider
making to our service which you feel would improve the service that
we provide, please email housing@ashford.gov.uk or
telephone 01233 330688.
This webpage was updated on
11/23/2009