Compliments and Complaints
At Ashford Borough Council we are committed to improving the quality of the services that we provide and your views are important to us.
If you have a comment or compliment about the council there are many ways you can get your voice heard.
Call 01233 331111
If you wish to make a complaint about the quality of the council’s service, please see our Formal Complaints Procedure for more information
If you wish to complain about the conduct of a borough, parish or town councillor, please visit our councillor complaints page.
If you have a complaint or enquiry about a problem in the borough e.g. noise or fly-tipping, or want to request a particular service then please use our report section.
If you have any problems with our website, including links not working, error messages or inaccurate content, please email firstname.lastname@example.org.
If you are an Ashford Borough Council tenant and have a complaint about the housing service please use the housing complaints procedure.