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  Constitution

Overview and Scrutiny Procedure Rules

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1. What will be the Number and Arrangements for Overview and Scrutiny Committees?

 

The Council will have the Overview and Scrutiny Committees set out in Article 6 and will appoint to them, as it considers appropriate from time to time. Such Committees may appoint Sub-Committees and Task Groups (Minute No. 568/5/04, 54/6/04 and 602/5/08). Overview and Scrutiny Task Groups and Sub-Committees may be appointed for a fixed period, on the expiry of which they shall cease to exist.

 

The Overview and Scrutiny Committees appointed by the Council will perform all Overview and Scrutiny functions on behalf of the Council.  The number of Members of each Overview and Scrutiny Committee will be set out in the terms of reference as contained in Part 3 of this Constitution.  Overview and Scrutiny Committees and Sub-Committees may appoint co-optees.

 

Task Groups will comprise between five and seven Members from the Overview and Scrutiny Committee, selected on the basis of their expertise in a particular area.  The Task Groups will be established for a specific purpose and will be disbanded once the task has been completed.  There is a presumption that the Task Groups are 'open meetings' unless discussing subjects that would not be open to the press and public if being discussed in a Committee (exempt).

 

2. Who may Sit on Overview and Scrutiny Committees?

 

All Councillors except Members of the Executive may be Members of an Overview and Scrutiny Committee. No Member may, however, be involved in scrutinising a decision in which s/he has been directly involved.

 

3. Co-optees

 

Each Overview and Scrutiny Committee or Sub-Committee shall be entitled to recommend to Council the appointment of a number of people as non-voting co-optees as it considers appropriate.  When acting as the Crime and Disorder Committee additional non voting members may be co-opted to serve on the Committee in accordance with the Regulations.

 

4. Meetings of the Overview and Scrutiny Committees

 

The Overview and Scrutiny Committee will hold at least six ordinary meetings in each year and shall carry out its function as the Crime and Disorder Committee at no less than one meeting in every 12 month period. In addition, extraordinary meetings may be called from time to time as and when appropriate. An Overview and Scrutiny Committee meeting may be called by the Chairman and two Members of the Overview and Scrutiny Committee, or by a minimum of five Members of the Overview and Scrutiny Committee.  The Proper Officer may also call a meeting of an Overview and Scrutiny Committee if s/he considers it necessary or appropriate..

 

5. Quorum

 

The quorum for an Overview and Scrutiny Committee shall be as set out in the Terms of Reference of the individual Committees and Sub-Committees as appended to the General Procedure Rules in Part 4 of this Constitution.

 

6. Who Chairs Overview and Scrutiny Committee Meetings?

 

The Chairman and Vice Chairman of the Overview and Scrutiny Committee shall be appointed by the Full Council at its Annual Meeting as detailed in the General Procedure Rules.

 

7. Work Programme

 

The Overview and Scrutiny Committee will be responsible for setting their own work programme and in doing so they shall take into account the wishes of all Members on the Committee.

 

8. Agenda Items

 

Any Member of an Overview and Scrutiny Committee or Sub-Committee shall be entitled to give notice to the Proper Officer that he wishes an item relevant to the functions of the Committee or Sub-Committee to be included on the agenda for the next available meeting of the Committee or Sub-Committee. On receipt of such a request the Proper Officer will ensure that it is included on the next available agenda.

 

Furthermore, Councillors are entitled to give notice to the Proper Officer that they wish an item relating to their Ward, which is relevant to the functions of the Overview and Scrutiny Committee of which they are not a Member, to be included on the Agenda for the next available Meeting of the Overview and Scrutiny Committee as a Councillor Call for Action (CCfA).  On receipt of such a request the Chairman of the Overview and Scrutiny and Proper Officer (Head of Legal and Democratic Services) will determine whether to take the CCfA forward.  If it is agreed that the item is to be progressed then the Proper Officer will ensure it is included on the next available Agenda in accordance with the CCfA protocol.  In putting forward such a request the Councillor must have regard to the CCfA protocol (Appendix A(i), attached to the Overview and Scrutiny Procedure Rules) and government guidance.  The Councillor concerned will be able to make representation to the Committee when it considers whether to take the item further.  If the matter is a Crime and Disorder issue, responsible authorities (Crime and Disorder Reduction Partnership Members) must be notified by the Proper Officer.   (See Appendix A(ii): Additional Procedure Rules of the Overview and Scrutiny Committee when acting as the Crime and Disorder Committee).

 

The Overview and Scrutiny Committee shall also respond, as soon as their work programme permits, to requests from the Council and if it considers it appropriate the Executive to review particular areas of Council activity. Where they do so, the Overview and Scrutiny Committee shall report their findings and any recommendations back to the Executive and/or the Full Council. The Full Council and/or the Executive shall consider the report of the Overview and Scrutiny Committee within one month of receiving it.

 

9. Policy Review and Development

 

(a) The role of the Overview and Scrutiny Committee in relation to the development of the Council’s Budget and Policy Framework is set out in detail in the Budget and Policy Framework Procedure Rules in Part 4 of this Constitution.

 

(b) In relation to the development of the Council’s approach to other matters not forming part of its policy and budget framework, the Overview and Scrutiny Committee or Sub-Committees may make proposals to the Executive for developments in so far as they relate to matters within their terms of reference.

 

(c) The Overview and Scrutiny Committee may hold enquiries and investigate the available options for future direction in policy development and may appoint advisers and assessors to assist them in this process. They may go on site visits, conduct public surveys, hold public meetings, commission research and do all other things that they reasonably consider necessary to inform their deliberations. They may ask witnesses to attend to address them on any matter under consideration and may pay to any advisers, assessors and witnesses a reasonable fee and expenses for doing so.

 

10. Reports from Overview and Scrutiny Committees

 

(a) Once it has formed recommendations on proposals for development, the Overview and Scrutiny Committee will prepare a formal report and submit it to the Proper Officer for consideration by the Executive (if the proposals are consistent with the existing budgetary and Policy Framework), or to the Council as appropriate (eg if the recommendation would require a departure from or a change to the agreed Budget and Policy Framework).

 

(b) If an Overview and Scrutiny Committee cannot agree on one single final report to the Council or Executive as appropriate, then up to one minority report may be prepared and submitted for consideration by the Council or Executive with the majority report.

 

(c) The Council or Executive shall consider the report of the Overview and Scrutiny Committee within one month of it being submitted to the Proper Officer.

 

11. Making Sure that Overview and Scrutiny Reports are Considered by the Executive

 

(a) Once an Overview and Scrutiny Committee has completed its deliberations on any matter it will forward a copy of its final report to the Proper Officer who will allocate it to either or both the Executive and the Council for consideration, according to whether the contents of the report would have implications for the Council’s Budget and Policy Framework.  If the Proper Officer refers the matter to Council, he will also serve a copy on the Leader with notice that the matter is to be referred to Council.  From the date of receipt of the report by the Leader, the Executive will have four weeks in which to respond to the Overview and Scrutiny report, and the Council shall not consider it within that period unless not to do so, (and the Executive's response is available earlier) would adversely affect the Council's budget setting timetable.  When convened five clear days notice of the Extraordinary Meeting of the Council will be given pursuant to Rule 6 of the General Procedure Rules.  When the Council does meet to consider any referral from an Overview and Scrutiny Committee on a matter which would impact on the Budget and Policy Framework, it shall also consider the response of the Executive to the Overview and Scrutiny proposals.

 

(b) Where an Overview and Scrutiny Committee or Sub-Committee prepares a report for consideration by the Executive in relation to a matter where the Leader or Council has delegated decision making power to another individual Member of the Executive, then the Overview and Scrutiny Committee will submit a copy of their report to that individual for consideration.  At the time of doing so, the Overview and Scrutiny Committee shall serve a copy on the Proper Officer and the Leader.  If the Member with delegated decision making power does not accept the recommendations of the Overview and Scrutiny Committee then s/he must refer the matter to the next available meeting of the Executive for debate before exercising his decision making power and responding to the report in writing to the Overview and Scrutiny Committee.  The Executive Member to whom the decision making power has been delegated will respond to the Overview and Scrutiny Committee within four weeks of receiving it.  A copy of his written response to it shall be sent to the Proper Officer and the Executive Member will attend a future meeting of the Overview and Scrutiny Committee to respond.

 

(c) Reports may be submitted by an Overview and Scrutiny Committee to the Executive under this section as necessary.

 

(d) The Overview and Scrutiny Committee will in any event have access to the Executive’s Forward Plan and timetable for decisions and intentions for consultation.  Even where an item is not the subject of detailed proposals from an Overview and Scrutiny Committee following consideration of possible policy/service developments, the committee will at least be able to respond in the course of the Executive’s consultation process in relation to any key decision.

 

12. Rights of Overview and Scrutiny Committee Members to Documents

 

(a) In addition to their rights as Councillors, Members of the Overview and Scrutiny Committee have the additional right to documents, and to notice of meetings as set out in the Access to Information Procedure Rules in Part 4 of this Constitution.

 

(b) Nothing in this paragraph prevents more detailed liaison between the Executive and the Overview and Scrutiny Committee as appropriate depending on the particular matter under consideration.

 

13. Members and Officers Giving Account

 

(a) Any Overview and Scrutiny Committee or Sub-Committee may scrutinise and review decisions made or actions taken in connection with the discharge of any Council functions.  As well as reviewing documentation, in fulfilling the scrutiny role, it may require any Member of the Executive, the Head of Paid Service, Head of Service or other members of staff on Ashford Management Grade 8 or above to attend before it to explain in relation to matters within their remit.

 

       (i) any particular decision or series of decisions;

       (ii) the extent to which the actions taken implement Council policy; and/or

       (iii) their performance.

 

and it is the duty of those persons to attend if so required.

 

(b) Where any Member or Officer is required to attend an Overview and Scrutiny Committee under this provision, the chairman of that Committee will inform the Proper Officer.  The Proper Officer shall inform the Member or Officer in writing giving at least five working days notice of the meeting at which s/he is required to attend.  The notice will state the nature of the item on which he is required to attend to give account and whether any papers are required to be produced for the Committee.  Where the account to be given to the Committee will require the production of a report, then the Member or Officer concerned will be given sufficient notice to allow for preparation of that documentation.

 

(c) Where, in exceptional circumstances, the Member or Officer is unable to attend on the required date, then the Overview and Scrutiny Committee shall, in consultation with the Member or Officer arrange an alternative date for attendance, to take place within a maximum of twenty one days from the date of the original request.

 

NB: Council employees below Management Grade 8, may be invited to attend but may not be required to attend.

 

14. Attendance by Others

 

An Overview and Scrutiny Committee may invite people other than those people referred to in paragraph 13 above to address it, discuss issues of local concern and/or answer questions.  It may for example wish to hear from residents, stakeholders and Members and Officers in other parts of the public sector and shall invite such people to attend.  Attendance is entirely optional.

 

15. Call-In

 

(a) When a decision is made by the Executive or an individual Member of the Executive or a Committee of the Executive, or a key decision is made by an Officer with delegated authority from the Executive, or an Area Committee or under Joint Arrangements, the decision shall be published and shall be available at the main offices of the Council in hard copy and on the website normally within 3 working days of being made.

 

(b) That notice will bear the date on which it is published and will specify that the decision will come into force, and may then be implemented, on the expiry of five working days after the publication of the decision, unless an Overview and Scrutiny Committee objects to it and calls it in.

 

(c) During that period, the Proper Officer shall call-in a decision for scrutiny by the Overview and Scrutiny Committee if so requested by the Chairman of that Committee and two other Members or any five Members of the Overview and Scrutiny Committee, and shall then notify the decision-taker of the call-in.  He shall call a meeting of the appropriate Overview and Scrutiny Committee on such date as he may determine, where possible after consultation with the Chairman of that Committee, and in any case within 5 days of the decision to call-in.  Five clear working days notice of the meeting must be given.

 

(d) If, having considered the decision, the Overview and Scrutiny Committee is still concerned about it, then it may refer it back to the decision making person or body for reconsideration, setting out in writing the nature of its concerns or refer the matter to Full Council.  If referred to the decision maker they shall then reconsider within a further five working days, amending the decision or not, before adopting a final decision (which shall not be subject to call-in).

 

(e) If following an objection to the Executive decision, the Overview and Scrutiny Committee does not meet in the period set out above, or does meet but does not refer the matter back to the decision making person or body, the decision shall take effect on the date of the Overview and Scrutiny meeting or at the expiry of that further five working day period from the decision to call in the matter.

 

(f) If the matter is referred to Full Council and the Council does not object to a decision which has been made, then no further action is necessary and the decision will be effective in accordance with the provision below. If the Council does object, however, it has no locus to make decisions in respect of an Executive decision unless it is contrary to the Policy Framework, or contrary to or not wholly consistent with the budget.  Unless that is the case, the Council will refer any decision to which it objects back to the decision making person or body, together with the Council’s views on the decision.  That decision making body or person shall choose whether to amend the decision or not before reaching a final decision and implementing it.  Where the decision was taken by the Executive as a whole or a Committee of it, a meeting of the Executive or the Executive Committee as the case may be will be convened to reconsider the original decision within five working days of the Council request.  Where the decision was made by an individual, the individual will reconsider within five working days of the Council request.

 

(g) If the Council does not meet, or if it does but does not refer the decision back to the decision making body or person, the decision will become effective on the date of the Council meeting or expiry of the period in which the Council meeting should have been held, whichever is the earlier.

 

(h) Where an Executive decision has been taken by an Area Committee, then the right of call-in shall extend to a group of at least half the total number of voting Members of another Area Committee if they are of the opinion that the decision, made but not implemented, will have an adverse effect on the area to which their Committee relates.  In such cases, those Members may request the Proper Officer to call-in the decision.  He shall call a meeting of the Overview and Scrutiny Committee on such a date as he may determine, where possible after consultation with the Chairman of the Committee, and in any case within five days of the decision to call-in.  All other provisions relating to call-in shall apply as if the call-in had been exercised by Members of the Overview and Scrutiny Committee.

 

Exceptions

 

(i) The Council has not adopted a procedure to avoid abuse of the ‘call-in system’ but will monitor its operation with a view to adopting a control procedure if the call-in provision is abused to the extent that it prevents the effective operation of the Executive.

 

(j) The call-in procedure set out above shall not apply where the decision being taken by the Executive is urgent.  A decision will be urgent if any delay likely to be caused by the call-in process would seriously prejudice the Council’s or the public’s interest.  The record of the decision, and notice by which it is made public shall state whether in the opinion of the decision making person or body, the decision is an urgent one, and therefore not subject to call-in.  The Chairman of the Overview and Scrutiny Committee must agree both that the decision proposed is reasonable in all the circumstances and to it being treated as a matter of urgency.  In the absence of the Chairman of the Overview and Scrutiny Committee, the Mayor will be asked if s/he considers the decision urgent.  In the absence of the Mayor, the Deputy Mayor’s consent shall be required.  In the absence of both, the Proper Officer or his nominee’s consent shall be required, and in the absence of the Overview and Scrutiny Chairman, his nominee’s consent shall be required.  Decisions taken as a matter of urgency must be reported to the next available meeting of the Council, together with the reasons for urgency.

 

(k) The operation of the provisions relating to call-in and urgency shall be monitored annually, and a report submitted to Council with proposals for review if necessary.

 

16. The Party Whip

 

The Party Whip is defined as follows:

 

“Any instruction given by or on behalf of a political group to any Councillor who is a Member of that Group as to how that Councillor shall speak or vote on any matter before the Council or any Committee or Sub-Committee, or the application or threat to apply any sanction by the Group in respect of that Councillor should s/he speak or vote in any particular manner”.

 

When considering any matter in respect of which a Member of an Overview and Scrutiny Committee is subject to a party whip, the Member must declare the existence of the whip, and the nature of it before the commencement of the committee’s deliberations on the matter.  The declaration, and the detail of the whipping arrangements, shall be recorded in the minutes of the meeting.

 

17. Procedure at Overview and Scrutiny Committee Meetings

 

(a) Overview and Scrutiny Committees and Sub-Committees shall consider the following business:

 

       (i) Minutes of the last meeting;

       (ii) Declarations of Interest (including whipping declarations);

       (iii) Consideration of any matter referred to the Committee for a decision in relation to call-in of a decision made by
       the Executive;

       (iv) Responses of the Executive to reports of the Overview and Scrutiny Committee; and

       (v) The business otherwise set out on the agenda for the meeting.

 

(b) Where the Overview and Scrutiny Committee conducts investigations (eg with a view to policy development) the Committee may ask people to attend to give evidence.  Such meetings are to be conducted in accordance with the following principles:

 

       (i) the investigation be conducted fairly and all Members of the Committee be given the opportunity to ask questions
       of attendees, and to contribute and speak;

       (ii) those assisting the committee by giving evidence be treated with respect and courtesy; and

       (iii) the investigation be conducted so as to maximise the efficiency of the investigation or analysis.

 

(c) Following any investigation or review, the Committee or Sub-Committee shall prepare a report, for submission to the Executive and/or the Council as appropriate, and shall make its report and findings public.

 

18. Matters Within the Remit of More than One Overview and Scrutiny Committee

 

(a) If the Council constitutes more than one Overview and Scrutiny Committee the following paragraph details how matters falling within the remit of more than one Committee should be dealt with.

 

(b) Where an Overview and Scrutiny Committee conducts a review or scrutinises a matter which also falls (whether in whole or in part) within the remit of another Overview and Scrutiny Committee, before submitting its findings to the Executive and/or the Council for consideration, the report of the reviewing Overview and Scrutiny Committee shall be submitted to the other Overview and Scrutiny Committees for comment.  That Committee’s comments shall be incorporated into the report which is then referred back to the other Overview and Scrutiny Committee for consideration.

 

Appendix A(i)

Councillor Call for Action Protocol

 

1. Councillor Call for Action seeks to strengthen the role of the Ward Councillor encouraging them to resolve local problems on behalf of residents.  The Act allows Ward Councillors to place CCfAs onto Scrutiny Agendas for resolution and action.  The legislation introduced under the Local Government and Public Involvement in Health Act 2007 extends the power of Overview and Scrutiny in two ways:

 

    1. so that any Member of the Council can refer a local government matter to the Overview and Scrutiny Committee;
        and

    2. that matters which can be referred include matters which the Council and its partners are delivering through the
        Local Area Agreement and “local crime and disorder” matters.

 

2. The Improvement and Development Agency (IdeA) have issued some best practice guidance on the CCfA and a copy of the guidance document is available at http://www.idea.gov.uk/.

 

3. The Home Office has recently issued guidance for the Scrutiny of Crime and Disorder Matters (England) and this is available at the Centre for Public Scrutiny http://www.cfps.org.uk/.  The newly issued Regulations and Home Office guidance now confirms that “The regulations leave the frequency of meetings to local discretion, subject to the minimum requirement of once a year”.

 

4. Matters that are excluded from CCfA include:-

  • Any matter that is vexatious or discriminatory.
  • Individual complaints and matters that are/have been through the Council’s complaints procedure.
  • Any matter that is the subject of an Ombudsman complaint.
  • Matters that have recently been examined by Overview and Scrutiny.
  • Any matter that relates to regulatory decisions, eg. planning or licensing, that have their own statutory appeals process, or for Council Tax and Non-Domestic Rates.
  • Any matter that a Ward Councillor has not been given the opportunity to deal with or which a Ward Councillor has not investigated thoroughly, exhausting all possible means to remedy the concern.

 

CCfA Process

 

5. In accordance with national best practice guidance, Overview and Scrutiny should be the last stop for a CCfA.  The Ward Member(s) will be expected to have done everything within their power to remedy the concern before referring the matter to Overview and Scrutiny.  When a matter is referred to Overview and Scrutiny it will be up to the Overview and Scrutiny Chairman and Proper Officer to decide if the matter should be taken forward by Scrutiny.  This process will filter requests to ensure that the matter is appropriate for a CCfA ie. to determine that the matter is a local government matter and is not excluded under paragraph 4 above.

 

Local Government Matter – under section 21A, a CCfA needs to relate to a “local government matter”.  This could be interpreted narrowly, to mean only those issues under the direct control of the authority.  However to give full effect to CCfA the interpretation of “local government matter” needs to be broader.  This includes issues relating to the Council’s partners, in line with the area focus of Comprehensive Area Assessment (CAA), and the fact that an authority’s duties increasingly impact on other organisations, and involve partners within and outside the Local Strategic Partnership (LSP).

 

6. If the CCfA relates to a Crime and Disorder matter then this must also be referred to the Overview and Scrutiny Committee as the meeting responsible for Crime and Disorder Issues.

 

Referral to Scrutiny

 

7. The Overview and Scrutiny Chairman and the Proper Officer (the Head of Legal and Democratic Services) will determine whether or not the CCfA request should be accepted and forwarded to scrutiny.

 

8. If the Overview and Scrutiny Chairman and Proper Officer decide that the CCfA should not be formally considered at the Overview and Scrutiny Committee, the Ward Member will normally be notified of the decision and reasons, in writing, within five working days of that decision.  For Crime and Disorder CCfAs responsible partners must also be notified (Crime and Disorder Reduction Partnership Members).

 

9. If the CCfA is accepted, then the relevant Portfolio Holders, Officers and partners will be notified by the Chairman.

 

10. Ward Member – CCfA Protocol

  • Local concern/issue/request for action identified by Ward Member.
  • If issue is within a two Member Ward, co-ordinate with other Ward Member to agree course of action.
  • Try to resolve the problem by raising the issue informally or formally with Officers from the relevant Council service, County or Parish Councillors, Local Partners (Police, PCT etc.) or the relevant Portfolio Holder.
  • If the problem persists and remains unresolved and you, as Ward Member, feel that you have done everything within your power to resolve the problem with the aid of other agencies/partnerships, then the CCfA request form (available from the Proper Officer) should be completed and forwarded to the Proper Officer (Head of Legal and Democratic Services) for action.  Members will also be provided with the Check Lists and Case Studies to help them complete the form.
  • Overview and Scrutiny Committee either:

             1. Rejects the CCfA and notifies the Ward Member who then notifies the parties who raised the issue.

             2. Accepts the CCfA and arranges to consider it.  Once the response has been decided the Ward Member and
                 partners, as appropriate, will be informed.

 

11. Overview and Scrutiny Committee – CCfA Protocol

 

Once the CCfA has been accepted by the Chairman and Proper Officer, it will be put on the Agenda of the next available Overview and Scrutiny meeting unless it is deemed necessary to have a special meeting.

 

At the first meeting, the Ward Member would be invited to attend the meeting and, at the Chairman’s discretion, make a short representation to the Committee for them to decide if they wanted to take it further.  The duration of such a presentation would be up to the Chairman but should normally be limited to about five minutes.

 

If accepted, then at a subsequent meeting it will be necessary to decide about:- Witnesses, Notifying and inviting Partners, Evidence required, Key questions, Timescales and the Aims and Objectives for the meeting.

 

Having considered the CCfA matter, the Committee will have to decide either:

  • To take no action.
  • To make recommendations and to refer the matter to the Executive/ Council/Partner Organisations.
  • To carry out a full scrutiny investigation.

 

Any report and/or recommendations arising from the consideration of the CCfA matter will be made available and sent to all agencies involved with the CCfA within five working days of the meeting.  For Crime and Disorder matters reports and recommendations will be sent to the responsible authorities as listed in the Police and Justice Act 2006.

Appendix A(ii)

Additional Procedure Rules for the Overview and Scrutiny Committee when acting as the Crime and Disorder Committee:

 

1. Responding to requests

 

Community Safety partners are required to provide information requested of them by the Crime and Disorder Committee and to provide that information within a reasonable time.

 

2. Attending Committee meetings

 

Representatives of Community Safety partners may be required to attend Crime and Disorder Committee meetings to give evidence or answer questions.

 

3. Reports and Recommendations

 

If the Committee draft a report or recommendations which have an impact on Community Safety Issues:-

  • Copies of the report/recommendations should be sent to such responsible authorities/co-operating bodies as are affected by the report/ recommendations.
  • The relevant body shall submit a response within 28 days from the date the report is submitted (or as soon as possible thereafter).
  • Following receipt of the response, the Committee will need to agree with the relevant partner(s) how progress in implementing the recommendations will be monitored.

 

Apendix B(i)

 

Councillor Call for Action (CCfA)

 

Request to the Chairman of Overview and Scrutiny

 

From:        Councillor       .............................................................................                        

 

Ward:             

 

Contact details:   Telephone

                              Mobile

                              Email

 

Subject  
Details

 

Please describe, as fully as possible, what the issue is and what has prompted you to raise the topic.

 
Action taken to date

 

Please explain what steps have already been taken to try and resolve this issue.

 
Any other relevant information.

 

Please provide any other information that the committee may find helpful.

 

If you are enclosing any documents in support of the issues e.g. giving details of its impact, steps taken, responses received etc.; please list the documents here.

 

 

When completing this form please refer to the attached ‘Check Lists’ and ‘Case Studies’.

 

Please return the completed form to Julia Vink, Senior Scrutiny Officer or Keith Fearon, Member Services and Scrutiny Manager

 

Appendix B(ii)

 

Councillor Call for Action

 

Check Lists

 

Using best practice and experience from the first councils to operate a CCfA, the following check lists have been devised in order to help Ward Members, O&S Chairman and the Proper Officer decide if an issues is appropriate for a CCfA.

 

Initial Issues

 

1.  Is the concern an individual complaint?

 

CCfA is not appropriate for individual complaints, these should be directed to the Council’s formal complaints procedure.

 

2.  Is the concern related to individual regulatory decisions (e.g. planning, licensing) or to council tax and non domestic rates?

 

CCfA is not appropriate for dealing with these concerns as they are subject to their own statutory appeals process.

 

3.  Are the concerns to do with the quality of public services provision at local level?

 

CCfA is not restricted to concerns relating to council services, it can also be used in relation to other public services and service areas e.g. concerns about community safety, anti-social behaviour, issues relating to local schools or health services.

 

Local Community Concerns

 

1.  Is the focus of concerns on a neighbourhood or locality issue?

 

CCfA focuses on neighbourhood or locality issues – where Ward Councillors can help resolve issues of concern in their wards.  If the concern is more general e.g. about policy across Ashford Borough, then this can be suggested as a topic to the Overview and Scrutiny Committee in the usual way.

 

2.  Is the issue a genuine local concern?

 

You must be sure that the concern is not just an individual’s “hobby horse”.  The views of other members of the community will help to make this clear.

 

Championing a Request

 

1.  Would an apology, explanation or assurance about a problem be sufficient?

 

Some community concerns can be satisfied by an apology, explanation or an assurance that the problem will not be repeated and do not require service change or scrutiny review.

 

2.  Resolving an Issue

 

Once you have agreed to champion a CCfA there are a number of ways in which you may try to resolve the problem including:

 

  • Discussing the issue informally or formally with Officers from the relevant Council service/local partners such as Police, PCT, KCC, Parish Councillors.
  • Discussing the issue with the relevant Portfolio Holder.

 

 

Referring to Scrutiny Checklist

 

If the issue is persistent and unresolved by Ward Councillor(s) i.e. you feel that:

 

  • You have done everything within your power to remedy a community concern.
  • You have tried to resolve the problem(s) with the aid of other agencies/partnerships but have been unsuccessful in finding an adequate solution.

 

Then, as a last resort, you are able to refer the matter to Scrutiny using the CCfA request form (Appendix 1).

 

Appendix B(iii)

Councillor Call for Action

 

Case Studies

 

There are examples of different scenarios in the IDeA best practice guidance document http://www.idea.gov.uk/ and the following have been adapted from some examples from Kirklees Council and Tunbridge Wells Borough Council.

 

Use of Case studies helps to show how the CCfA process may work in practice and may help you decide whether or not an issue is potentially a CCfA.

 

Case 1:    Mr B writes to you.  He is writing on behalf of himself and other local residents who want problems at the recreation ground to be sorted out.  Local residents have made numerous petitions and complaints, have raised the matter with local councillors and the area committee but the problem remains.

 

The shelter at the recreation ground is being used by teenagers for drinking, sex and drugs.  Mr B has had mud and eggs, and recently, bricks thrown at his window, causing damage and making him anxious about his safety.  The behaviour seems to happen after youths have spent the night at the shelter drinking and doing drugs.

 

The police know of the problem but do not patrol the area because they “do not have the manpower”.

 

Mr B is a widower and pensioner, lives on his own and is finding this too much to cope with.  He would like to know what can be done especially as the children will break up from school soon and he fears the situation will only get worse.

 

Using the checklists:-

 

Initial Issues

 

1.  Is the concern an individual issue?

 

Scrutiny is not appropriate for individual complaints but Mr B’s concerns are clearly the views of the community and local residents.

 

2.  Do the concerns relate to regulatory decisions (e.g. planning, licensing) or to council/non domestic rates?

 

Mr B’s concerns are not to do with any of these, if they were then Scrutiny would not be appropriate.

 

3.  Are the concerns to do with the quality of public service provision at local level?

 

These concerns include problems with the use of the recreation ground, anti-social behaviour and the lack of police presence in the community.

 

As Ward Councillor you have to decide if the concern raised is a genuine community concern – once you have decided it is you can either reject the request and direct the complainant to more appropriate mechanisms for dealing with the problem, or agree to champion the request and try to resolve the issue.

 

By using the Genuine Concern checklist it can be assessed whether Mr B’s concerns merit further assistance for a CCfA.

 

Genuine Local Community Concern

 

1.  Is the focus of the concern a neighbourhood or locality issue?

           

From the information provided it is clear that this is a neighbourhood/locality issue.

 

2.  Is the issue a genuine local concern?

 

The issues appear to be of genuine local concern – underage drinking, drug taking, anti social behaviour and lack of police presence.  However, the views of other community members will help clarify if this is correct or if it is an individual’s “hobby horse”.

 

Agreeing to champion a request.

 

Ward Councillors have to decide whether or not to champion a request.  If the request is championed then you will take on the issue for your constituents and will try to resolve it using various means, including:- liaising with council services, the cabinet, other agencies/partners.

 

Championing a Request

 

1.  An apology, explanation or assurance about a particular problem is not enough to satisfy community concern. 

 

In this case neither apology nor explanation nor assurance would be sufficient.

 

2.  Resolving an issue.

 

There are several issues here so a variety of agencies/council services/other external organisations may need to be contacted to find ways of resolving the concerns, such as:- Police, Neighbourhood Wardens, Environmental Services, Cultural and Project Services, local parish councillors, Kent Youth Service, Portfolio Holder for Cultural Services, Portfolio Holder for Environmental Services.

 

If, after contacting and liaising with all these people, the issue remains unresolved then you will be able to refer the potential CCfA to Scrutiny.

 

Case 2:    One of your constituents, Mr D, contacts you to complain that their neighbour is noisy and acting in an anti social fashion.

 

This would appear to be an individual complaint which could be resolved by directing Mr D to contact Environmental Services about the noise and the Police (Community Safety Unit) about the anti social behaviour.

 

Case 3:    One of your constituents complains that their street is not cleaned regularly and there is a growing litter problem.

 

Refer this constituent to the Council’s complaints system.

 

 

Next - Appendix 1 - Kent Association Of Local Authorities Protocol For Overview And Scrutiny Inter-Authority Co-Operation

This webpage was updated on 9/29/2010

 

Ashford Borough Council, Civic Centre
Tannery Lane, Ashford TN23 1PL
Telephone: 01233 331111
Email: customer.care@ashford.gov.uk or view our contact us page.
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