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Council Housing

We are the borough's biggest landlord with some 5,000 council homes, 1,900 garages and 2,000 housing applicants. In this section you will find more information on our tenant services.

 

Housing Services manages council housing in Ashford, maintains the housing waiting list and works with other organisations to provide affordable homes to people from our Housing Waiting List.

 

The services provided for council tenants include:

 

Report a Repair Online

For repairs that are not emergencies we recommend you use our House Call Logo Tiny Online Repair Reporting ServiceOnline Repairs Reporting Service.

 

More information about reporting a repair can be found in the Repairs section.

 

Housing News

Housing News is a quarterly newsletter that we send to all Council Tenants with the aim to inform and involve tenants in important and topical Housing issues.

 

Balance Lookup

If you wish to look up your current balance of your rent or garage account, please enter your account number in the following

 

Please enter your rent or garage account number


Rent Account No


Contact Information

If you want to pay your rent, please view our payments webpage.

 

If you need to contact us directly your first point of contact should always be either the Housing Services Team or the Housing Repairs Team. Excluding Bank Holidays, our telephone lines are open 8.30am to 5.30pm on Monday  to Thursday and 8.30am to 5pm on Fridays.

 

The Housing Services Team can be contacted by phone on 01233 330688 or by email. The team can give advice on all aspects of the housing service, the housing register, rent arrears, garages and estate management.

 

The Housing Repairs Team will organise repairs for Council Homes, their Communal Areas and Council garage areas and can be contacted by phone on 0300 003 0711 by email.

 

Our Postal Address is:

 

Housing Services
Ashford Borough Council
Civic Centre
Ashford Kent
TN23 1PL

Offices closed?

Find out how to report an emergency repair when our offices are closed

Did You Know!

By registering at My Ashford on this website you can view your rent account balance and make payments on line 24 hours a day.

About MyAshford and Registration or Make an online payment.

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This webpage was updated on 12/7/2009

 

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Ashford Borough Council, Civic Centre
Tannery Lane, Ashford TN23 1PL
Telephone: 01233 331111
Email: customer.care@ashford.gov.uk or view our contact us page.

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