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Ashford Citizens Advice Bureau

The Citizens Advice Bureau (CAB) offers a free, confidential, impartial and independent information and advice service across a broad range of advice areas including:
  • Money and debt
  • Welfare benefits
  • Consumer rights
  • Employment
  • Health and education
  • Housing
  • Family and personal issues
  • Immigration and nationality
  • Legal and taxes 

 

The service is open to everyone regardless of race, gender, disability, sexual orientation, age or nationality.

 

Ashford CAB operates from two sites in the borough, Citizens Advice Bureau, Church Road, Ashford, Kent TN23 1RD and the Town Hall, High Street, Tenterden.  

 

Services are currently by pre-booked appointment and telephone service only. 

 

Although we also operate drop in sessions, where a limited 10 minute interview is offered (staff permitting) :

Ashford office: 9.30am - 11.30am on Monday-Friday

Tenterden Office: between 9.30am - 11.30am on Monday, Tuesday and Thursday

Current opening times are:

Ashford Monday, Tuesday and Thursday 9.30am - 4pm
  Wednesday and Friday 9.30am - 1pm
Tenterden Monday and Tuesday 9.30am - 3pm
  Thursday 9.30am - 1pm
  Wednesday and Friday Closed

 

You can contact the bureau on 01233 626185. If they are unable to answer your call immediately, you can leave an answer phone message.

Your CAB needs you!

The service we can offer is restricted by the level of the resources available including volunteer advisers and trustees. The majority of staff at the bureau are volunteers who receive extensive and on going training in order to be able to advise clients. If you would like to find out more about helping the bureau in any way including volunteering please write in to the Church Road address or give us a call on the number above. The more people and resources we have, the better we can provide a service that meets the needs of the people of the Ashford borough.

Citizens Advice Online

You can now get advice online from Advice Guide for practical, reliable, up-to-date CAB information in English, Welsh, Bengali, Chinese, Gujarati, Punjabi and Urdu on a wide range of topics. The information covers England, Northern Ireland, Scotland and Wales and is continuously reviewed.

This webpage was updated on 2/23/2012

 

Ashford Borough Council, Civic Centre
Tannery Lane, Ashford TN23 1PL
Telephone: 01233 331111
Email: customer.care@ashford.gov.uk or view our contact us page.
Ashford Borough Council Ashford, Best Placed in Britain

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