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Concessionary Bus Fares

We provide a concessionary travel scheme for Ashford Borough residents who are 60 and over or have a certain type of disability to obtain free travel on all local bus services in England.

 

Passes can be used to travel for free after 9.30am until 11pm and at any time during weekends and Bank Holidays throughout England.  For weekday journeys that begin in Kent, free travel off-peak times are 9.00am until 11pm.

 

To be eligible, applicants must provide valid identification with their home address, including postcode. 

 

Applicants eligible because of their age need to provide evidence such as Pension Book, Birth Certificate, Passport, NHS Medical Card or Driving Licence.

Important Changes in Age of Eligibility

The qualifying age for a concessionary bus pass is changing in line with changes being made to equalise entitlement to state pension benefits from 6 April 2010.

 

The state pension age for women is rising by five years over a period of ten years. The age of eligibility will rise incrementally in stages, between 2010 and 2020. The earliest age for men and women to get bus passes will therefore rise gradually, from 60 on 6 April 2010, to 65 on 5 April 2020.

 

The Government decided this would be the fairest method, rather than introduce a one-off rise which would leave those currently close to retirement age facing a full five-year delay.

 

The age of eligibility for bus passes is scheduled to rise by two months every one month. This means the earliest date on which you can get your pass will depend on what month you were born in and will not fall on your birthday.

 

The changes do not affect anyone already in possession of a bus pass, only those due to turn 60 on or after 6th April 2010. Anyone born after 5th April 1955 will not be eligible until they reach 65.

 

The table below sets out when those approaching the age of 60 will become eligible for their bus pass.

 

 

Disabled Users

Applicants eligible because of their disability will also need to provide evidence, for example, Social Services Registration, a doctor's letter or a medical certificate.  See the Disability Bus Pass Application for a full list of acceptable evidence.

 

If you cannot travel alone you may be able to obtain a Companion bus pass which entitles you and a companion to travel together free in Ashford and some neighbouring areas.  

 

You may take different companions for different journeys but companions cannot use the permit when travelling alone or for journeys outside of the areas covered.

 

To find out if you're eligible for a Companion pass, email bus.pass@ashford.gov.uk or call Billye Bone on 01233 330501 between 8.00am and 3.30pm, Monday to Friday.

 

To apply for a concessionary pass or to request a replacement, download the relevant form below, returning the completed application to our offices along with the relevant evidence. 

 

Documents are to be printed full-sized.

 

Bus Pass Scheme Frequently Asked Questions

If you are 60 and over or have a particular type of disability, we now offer a concessionary travel scheme for Ashford Borough residents to travel for free on all local bus services throughout England.

 

You can travel for free from 9.00am on weekdays for all journeys that begin in Kent and 9.30am for journeys that begin anywhere else in England.  Bank Holiday or weekend travel is free all day.

 

Q. When exactly is off-peak travel?

A. National off-peak hours are 9.30am until 11pm Monday – Friday, and all day on weekends and bank holidays.  Journeys beginning in Kent have an earlier start time of 9.00am.

 

Q. Is off-peak travel different if my journey starts in Kent?

A. Yes.  If your bus journey begins in Kent the off peak hours are 9.00am until 11pm Monday – Friday, and all day weekends and bank holidays.

 

Q. How do I know if my disability qualifies me for a bus pass?

A. Information about eligibility for disabled people is included in our application form

 

Q. What is the definition of a ‘local’ bus?

A. This refers to day-to-day scheduled bus services and should be self-evident, but in a few instances could include some longer distance bus and coach services where part of the route is registered as a local bus service. If in doubt card holders should contact the relevant bus operator.

 

Q. Will I be able to enjoy free travel everywhere within the UK?

A. No, the concession will only apply within England.

 

Q. Is it only applicable to buses?

A. Some authorities offer additional free services, such as trams, but there are none in Ashford.

 

Q. If I visit an area that offers additional services, will I be entitled to them?

A. Probably not. Local authorities normally only provide additional services for their own residents. There are some exceptions, so check with the relevant authority in the area you are travelling to.

 

Q. I don’t live in London, but I visit occasionally. Will I be able to enjoy the same benefits as a Freedom Pass holder there?

A. No. Those benefits are paid for by the London authorities, so only London Freedom Pass holders can enjoy additional local travel on the tube, trains and trams. You will, however, be able to enjoy free off-peak bus travel when visiting the capital.

 

Q. I’m finding all the differences in the different schemes confusing, what do I really need to know?

A. The new national pass entitles you to free off-peak local bus travel anywhere in England.

 

Q. How do I find out about bus timetables and information?

A. Visit our Bus webpage for more information.

 

Q. Will I have to renew my pass?

A. Passes are valid for five years. You will be notified before your pass expires.

 

Q. What should I do with my old pass?

A. When you receive your new pass, your old pass should be destroyed.

 

You can download a copy of the National Bus Concession leaflet.

Further Information

The following Kent County Council websites provide further information on Public Transport in Kent including Concessionary Fares and a list of Bus Services provided throughout the County.

 

For more information visit the DirectGov website.

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This webpage was updated on 3/10/2010

 

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Telephone: 01233 331111
Email: customer.care@ashford.gov.uk or view our Compliments and Complaints webpage.

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