If your bus pass is lost or stolen please report it to us using the form below and we will ensure the pass is cancelled.

You will need to complete a Replacement Bus Pass Application 36Kb PDF to request a new pass.

We will not contact you; your replacement pass will be sent in the post by our supplier.

If you need any further information please email billye.bone@ashford.gov.uk or telephone 01233 330501.

If you need help completing this form, please telephone 01233 331111 and one of our Customer Service Advisors will talk you through it.