Website Help

If you are having issues with either of our online planning systems then please see our online planning and building control application search help page or our consultee portal help page for more information.

This webpage provides tutorial videos on how you can complete basic transactions and applications on our website. All videos have been recorded on both a computer and a mobile device.

To watch the tutorials below, click the arrow in the middle of each video to start playing it.

Desktop Computer Tutorials

Mobile Device Tutorials