Emergency Services

In an emergency where a response is required immediately, an emergency is happening 'now' that requires the Police, Fire or Ambulance, or someone is in immediate danger, call 999 to reach the emergency services.

For all non-urgent incidents or enquiries, call 101.

If you are deaf or speech impaired, text 'Police' and your message to 60066. It is important to register your mobile phone number with this service first.

Find out how to report domestic abuse.

To register and download information, please visit www.emergencysms.org.uk.

For news, advice or details of your neighbourhood police officer, please visit the Kent Police website and type in your post code in the 'find your area' search bar.

Emergency Services numbers
Service Contact number
Emergency – Police, Fire, Ambulance, Coastguard 999
Non emergency – Police 101
Emergency Text Service (for deaf and speech impaired ONLY) 60066


Other agencies - useful contact information

For all other instances, then one of the agencies listed below may be able to assist you:

Emergency assistance numbers
Organisation Contact number
William Harvey Hospital 01233 633331
NHS 111 Service 111
Gas leaks – emergency line 0800 111 999
Southern Water – emergency line 0845 278 0845
South East Water – emergency line 0333 000 0365
Kent County Council – Contact Kent 03000 414141
Kent Highways Service 03000 418181

Traffic and travel

For up to date local traffic and travel information, please visit the Heart Kent Traffic and Travel news for the latest updates.

Contact us

If you have any queries or require further information on this webpage, please contact Emergency Planning via 01233 331111 or email emergency.planning@ashford.gov.uk.