From 20 June 2018 most Ashford residents who are of working age, who want to claim for help towards their housing costs, need to apply for universal credit, rather than housing benefit, unless they fall into one of the exceptions.
You can make a claim for housing benefit, which is a means-tested benefit if:
- You pay rent to Ashford Borough Council
- You pay rent to a private landlord
- You pay rent to a housing association
- You are a boarder whose rent includes meals
- You live in a hostel
- You live in a mobile home or houseboat
- You pay a mortgage and rent for your home under a shared ownership arrangement. Please note, housing benefit can only be calculated in respect of the rent you pay
- If you are a joint tenant with one or more others we can help pay your share of the rent
How do I claim housing benefit?
You can apply for housing benefit by submitting an online claim form. You can also estimate your entitlement to housing benefit using our online calculator.
When will I not be entitled to claim housing benefit?
You will not be entitled to any housing benefit if:
- You are not responsible for paying the rent. (However, in certain specific circumstances, you can be treated as the person who is responsible for paying the rent, even if your name is not on the tenancy agreement)
- Either you, or your partner, or both of you together, have more than £16,000 in savings (unless you get pension credit guarantee credit)
- You pay rent to a close relative, who lives in the same property as you
- You live in a care home, such as a nursing home
- You rent from your ex-partner and you both used to live there
- You are the parent or guardian of your landlord's child
- You live in the home as part of your job
- You are an asylum seeker, unless you've been given refugee status or indefinite or exceptional leave (also called discretionary or humanitarian leave) to remain in the United Kingdom
- You have been admitted to the United Kingdom on the condition that you have no recourse to public funds. Housing benefit is a public fund, so you may not claim it if this condition was applied to you
- You are a sponsored immigrant and have lived here for less than five years
- You are in the United Kingdom illegally or your permission to stay has run out. Find out if this applies to you
- You are in receipt of Universal Credit (In certain circumstances, where housing costs are not included in universal credit, you may still be entitled to housing benefit)
Universal Credit - Full Service
From 20 June 2018, if you are of working age, you will need to claim universal credit for your housing costs, as the Local Authority is unable to accept a new claim for Housing Benefit, unless you fall into one of the exceptions. However, if you are responsible for council tax and you would like to claim Council Tax Support, you need to do this through Ashford Borough Council – Claim Council Tax Support.
Are there any other circumstances that might affect my eligibility to housing benefit?
You may not get housing benefit if any of the following apply:
- You used to live with your landlord as a family member, relative or friend, and now pay that person rent
- You live in a property run by a religious order and you are a member of that religious order
- You rent from a trust and you are also a trustee or beneficiary
- You rent the property from a company and you are a director or employee of the company
- You used to own the property which you now rent
- You are a student (most full-time students don't qualify, but some do)
- You are temporarily living away from your usual home