Get in Touch Another Way
Our Customer Service Team will endeavour to respond to your online form enquiry as soon as possible. However, during busy periods please be aware that a response may take up to three working days.
Please complete our missed collection form to report a missed bin collection. Please do not complete a Contact Us form for this purpose.
Can't do it online?
The Civic Centre and Tenterden Office are now closed to the public.
Please contact us by phone or email. You should only do this if you cannot do what you want to do online.
Telephone
Call our main switchboard on 01233 331111.
Please note occasionally when our staff make outbound calls this comes from our Skype number (01233 610020). You cannot contact us via this number.
In person
Not currently available as offices closed.
Self-help facilities are available via 5 self-help PC's, where you can access various government body websites. Not currently available as offices closed.
Find us at the Civic Centre
Download the Civic Centre location and Ashford town centre car parks map [pdf] 371KB
| Venue | Day | Time |
|---|---|---|
| Civic Centre Tannery Lane, Ashford, Kent TN23 1PL |
Monday – Friday |
Not currently available as offices closed. |
| Call Centre For all council enquiries |
Monday – Friday |
8.30am – 4pm |
| Customer Services | Monday – Friday This is an appointment-only service |
Not currently available as offices closed. |
| Fast Track Desk Copying/scanning evidence and documents |
Monday – Friday |
Closed |
| Tenterden Town Hall Town Hall, 24 High St, Tenterden, Kent TN30 6AN |
Monday – Friday | Closed |
Still can't find what you're looking for?+
Visit our complaints procedure page to make a complaint using our online form.
Visit our Freedom of Information page for information on making a Freedom of Information request.
