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Coronavirus Information

The Government has confirmed that there is a national lockdown and everyone must Stay at Home.

National Lockdown Restrictions

+ Leaving Home

You must not leave, or be outside of your home except where necessary. You may leave the home to:

  • shop for basic necessities, for you or a vulnerable person
  • go to work, or provide voluntary or charitable services, if you cannot reasonably do so from home
  • exercise with your household (or support bubble) or one other person, this should be limited to once per day, and you should not travel outside your local area
  • meet your support bubble or childcare bubble where necessary, but only if you are legally permitted to form one
  • seek medical assistance or avoid injury, illness or risk of harm (including domestic abuse)
  • attend education or childcare - for those eligible

If you do leave home for a permitted reason, you should always stay local in the village, town, or part of the city where you live. You may leave your local area for a legally permitted reason, such as for work.

If you are clinically extremely vulnerable you should only go out for medical appointments, exercise or if it is essential. You should not attend work.

+ Meeting Others

You cannot leave your home to meet socially with anyone you do not live with or are not in a support bubble with (if you are legally permitted to form one).

You may exercise on your own, with one other person, or with your household or support bubble.

You should not meet other people you do not live with, or have formed a support bubble with, unless for a permitted reason.

Stay 2 metres apart from anyone not in your household.

+ Education

Colleges, primary and secondary schools will remain open only for vulnerable children and the children of critical workers. All other children will learn remotely until February half term. Early Years settings remain open.

Higher Education provision will remain online until mid February for all except future critical worker courses.

+ Support and Childcare Bubbles

support bubble is a support network which links two households. You can form a support bubble with another household of any size only if you meet the eligibility rules.

It is against the law to form a support bubble if you do not follow these rules.

You are permitted to leave your home to visit your support bubble (and to stay overnight with them). However, if you form a support bubble, it is best if this is with a household who live locally. This will help prevent the virus spreading from an area where more people are infected.

If you live in a household with anyone aged under 14, you can form a childcare bubble. This allows friends or family from one other household to provide informal childcare.

You must not meet socially with your childcare bubble, and must avoid seeing members of your childcare and support bubbles at the same time.

There is separate guidance for support bubbles and childcare bubbles.

+ Childcare

There are several ways that parents and carers can continue to access childcare:

  • Early Years settings (including nurseries and childminders) remain open
  • Vulnerable children and children of critical workers can continue to use registered childcare, childminders and other childcare activities (including wraparound care)
  • parents are able to form a childcare bubble with one other household for the purposes of informal childcare, where the child is under 14. This is mainly to enable parents to work, and must not be used to enable social contact between adults
  • some households will also be able to benefit from being in a support bubble
  • nannies will be able to continue to provide services, including in the home

+ Exercise

You should minimise time spent outside your home.

It is against the law to meet socially with family or friends unless they are part of your household or support bubble. You can only leave your home to exercise, and not for the purpose of recreation or leisure (e.g. a picnic or a social meeting). This should be limited to once per day, and you should not travel outside your local area.

You can exercise in a public outdoor place:

  • by yourself
  • with the people you live with
  • with your support bubble (if you are legally permitted to form one)
  • in a childcare bubble where providing childcare
  • or, when on your own, with 1 person from another household

Public outdoor places include:

  • parks, beaches, countryside accessible to the public, forests
  • public gardens (whether or not you pay to enter them)
  • the grounds of a heritage site
  • playgrounds

  • Indoor gyms and sports facilities will remain closed. Outdoor sports venues, including tennis courts, golf courses and swimming pools, must close.

    + Entertainment


    + Personal Care


    + Retail

    Essential shops can open. Non-essential retail must close and can only run click-and-collect and delivery.

    + Bars, Pubs and Restaurants

    Hospitality closed aside from sales by takeaway (until 11pm), click-and-collect, drive-through or delivery. Alcohol cannot be purchased through takeaway or click-and-collect from hospitality venues.

    + Accommodation

    Closed, with limited exceptions.

    + Work and Business

    Everyone must work from home unless they are unable to do so.

    + Travel

    You must not leave your home unless you have a reasonable excuse (for example, for work or education purposes). If you need to travel you should stay local – meaning avoiding travelling outside of your village, town or the part of a city where you live – and look to reduce the number of journeys you make overall. The list of reasons you can leave your home and area include, but are not limited to:

    • work, where you cannot reasonably work from home
    • accessing education and for caring responsibilities
    • visiting those in your support bubble – or your childcare bubble for childcare
    • visiting hospital, GP and other medical appointments or visits where you have had an accident or are concerned about your health
    • buying goods or services that you need, but this should be within your local area wherever possible
    • outdoor exercise. This should be done locally wherever possible, but you can travel a short distance within your area to do so if necessary (for example, to access an open space)
    • attending the care and exercise of an animal, or veterinary services

    If you need to travel, walk or cycle where possible, and plan ahead and avoid busy times and routes on public transport. This will allow you to practice social distancing while you travel.

    Avoid car sharing with anyone from outside your household or your support bubble. See the guidance on car sharing.

    If you need to use public transport, you should follow the safer travel guidance.

    + Overnight Stays

    You cannot leave your home or the place where you are living for holidays or overnight stays unless you have a reasonable excuse for doing so. This means that holidays in the UK and abroad are not allowed.

    This includes staying in a second home or caravan, if that is not your primary residence. This also includes staying with anyone who you don’t live with unless they’re in your support bubble.

    You are allowed to stay overnight away from your home if you:

    • are visiting your support bubble
    • are unable to return to your main residence
    • need accommodation while moving house
    • need accommodation to attend a funeral or related commemorative event
    • require accommodation for work purposes or to provide voluntary services
    • are a child requiring accommodation for school or care
    • are homeless, seeking asylum, a vulnerable person seeking refuge, or if escaping harm (including domestic abuse)
    • are an elite athlete or their support staff or parent, if the athlete is under 18 and it is necessary to be outside of the home for training or competition

    If you are already on holiday, you should return to your home as soon as practical.

    Guest accommodation providers such as hotels, B&Bs and caravan parks may remain open for the specific reasons set out in law, including where guests are unable to return to their main residence, use that guest accommodation as their main residence, need accommodation while moving house, are self-isolating as required by law, or would otherwise be made homeless as a result of the accommodation closing. A full list of reasons can be found in the guidance on closing certain businesses and venues in England.

    Accommodation providers are also encouraged to work cooperatively with local authorities to provide accommodation to vulnerable groups, including the homeless.

    + Care Home Visits

    Visits to care homes can take place with arrangements such as substantial screens, visiting pods, or behind windows. Close-contact indoor visits are not allowed. No visits will be permitted in the event of an outbreak.

    You should check the guidance on visiting care homes during COVID-19 to find out how visits should be conducted. Residents cannot meet people indoors on a visit out (for example, to visit their relatives in the family home). There is separate guidance for those in supported living.

    + Weddings, Civil Partnerships, Religious Services and Funerals

    Weddings, civil partnership ceremonies and funerals are allowed with strict limits on attendance, and must only take place in COVID-19 secure venues or in public outdoor spaces unless in exceptional circumstances.

    Funerals can be attended by a maximum of 30 people. Linked religious, belief-based or commemorative events, such as stone settings and ash scatterings can also continue with up to 6 people in attendance. Anyone working is not counted in these limits. Social distancing should be maintained between people who do not live together or share a support bubble.

    Weddings and civil partnership ceremonies must only take place with up to 6 people. Anyone working is not included. These should only take place in exceptional circumstances, for example, an urgent marriage where one of those getting married is seriously ill and not expected to recover, or is to undergo debilitating treatment or life-changing surgery.

    + Places of Worship

    You can attend places of worship for a service. However, you must not mingle with anyone outside of your household or support bubble. You should maintain strict social distancing at all times.

    You should follow the national guidance on the safe use of places of worship.

    + Moving Home

    You can still move home. People outside your household or support bubble should not help with moving house unless absolutely necessary.

    Estate and letting agents and removals firms can continue to work. If you are looking to move, you can go to property viewings.

    Follow the national guidance on moving home safely, which includes advice on social distancing, letting fresh air in, and wearing a face covering.


    View the new restrictions in full on the Government website.

    Download government poster on lockdown restrictions [pdf] 549KB.

    Ashford Borough Council continues to work closely with Public Health England and other partners to respond to the changing restrictions and aims to support residents and businesses as much as we can through this difficult period.

    You can keep up to date with the latest information on Coronavirus on the government website or visit NHS UK for advice and information. More information for businesses can be found on our Coronavirus advice for businesses page. We have also prepared information for Council Housing tenants.

    Find out how council services are affected. Residents who were shielding should visit the government website for more guidance on shielding.

    If you are vulnerable and need urgent support that cannot be met through existing support networks, get in touch with Kent Together or call 03000 419292.

    Other guidance and support

    There are some things you can do to help stop viruses spreading:

    We also have information on how you can help others on our Coronavirus: Help for community groups page. This has information around how to get involved as well as a list of voluntary and community groups in the borough. There are several food banks throughout the borough, and some of these can be viewed on our food bank map.

    We also have guidance and practical tips to help you to keep active and protect your mental health in our Coronavirus: Help for families and individuals section.

    Our key responsibilities are to protect our communities (especially those who are vulnerable), our staff, to maintain priority service delivery and assist our business community where possible.

    If you are a company that is offering to provide Personal Protective Equipment (PPE) please contact us by sending an email to PPE@ashford.gov.uk.

    We have produced a document with Coronavirus guidance and advice translated into Nepalese – view Nepalese guidance and advice [pdf] 49KB. You can also translate our website using Google Translate (you just need to select the language you want to translate the website to, and then click the blue hyperlink below it).

    How Ashford Borough Council is responding to the situation

    Following the Government's announcement of tighter of coronavirus restrictions, we continue to closely monitor the emerging situation and we would like to reassure our residents the council has contingency plans in place which set out how services will operate in the event there is any disruption to normal business.

    These plans are being regularly reviewed in light of Coronavirus and ongoing advice from central government. Officers are meeting regularly and working with partners in the Kent Resilience Forum which is continually monitoring the situation across Kent.

    Prevent Coronavirus spreading

    • cover your mouth with a tissue or your sleeve when you cough or sneeze;
    • put used tissues in the bin straight away;
    • wash your hands often with soap and water, or hand sanitiser gel;
    • try and avoid close contact with people who are unwell;
    • do not touch your eyes, nose or mouth if your hands aren't clean.

    If you think you may have symptoms of the virus, use the online NHS 111 Coronavirus service or call 119 to book a test. Do not visit your GP, pharmacy or hospital. You should self-isolate for 10 days or until you get a negative test result.

    View the government's warning videos about how Coronavirus can spread below:

    If you spot a business operating when it should be closed, or groups of people gathering and ignoring social distancing measures, you can report incidents to Kent Police.

    Page last updated: Wednesday 6 January 2020