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Test and Trace Support Payment Guidance for Parents/Guardians

From 8 March 2021 if you are the Parent or Guardian of a child or young person who has been asked to self-isolate by NHS Test & Trace or their school or childcare provider, you can apply for a Test & Trace Support Payment or Discretionary Payment if you need to take time off work to care for a child or young person.

As of 16 August 2021 fully vaccinated adults and children under 18 years and 6 months will no longer be required to isolate if they are identified as a contact of a positive case, and therefore will not be eligible for a Test and Trace Support Payment.

If however, a child tests positive (under the age of 15, or under 25 with an EHC plan) a parent should continue to be added as a close contact of the child, and will therefore be given their own CTAS number, which they should use to claim. If a parent or guardian is shown as fully vaccinated, and they have to take time off to look after a child who has Covid-19, they should still qualify for a Test & Trace Support payment if they meet the rest of the criteria, as they will need to stay at home to look after the child or young person.

Local authorities are required to contact the child or young person's education or care setting to verify the self-declared information provided in the parent or guardian's application.

Applicants must meet all of the criteria below:

  • You must be a Parent or Guardian of a child or young person in the same household and need to take time off work to care for them whilst they self-isolate. This is limited to 1 Parent or Guardian per household for the duration of the child or young person’s self-isolation period.
  • You must be employed or self-employed
  • You are unable to work from home while undertaking caring responsibilities and will lose income as a result
  • The child must attend a school or childcare setting, be under 15 or aged between 16 and 25 and has an Education, Health and Care Plan and been told to self-isolate by their education setting or NHS Test & Trace because they have tested positive for Covid-19

As the parent, you must meet all of the other eligibility criteria of the Test & Trace Support Standard Scheme [pdf] 280KB or the locally set criteria for the Test and Trace Discretionary Scheme [pdf] 308KB.

Supporting evidence needed for the child or young person

  • The child’s eight-digit NHS Test and Trace ID number.

PLEASE NOTE: If you are employed, you will pay tax on your payment if you go over your tax free personal allowance. Your tax code will change to collect the tax. You will not pay National Insurance Contributions on the payment. If you are self-employed you will need to report the payment on your self-assessment tax return.

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