Urgent Telephone 4pm - 8.30am : 01233 331111

Entire Borough of Ashford Volunteer Groups

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The following voluntary and community groups are active in the whole Borough of Ashford and are helping residents in the area.

Age UK Ashford

  • Services for older people and their carers.

Telephone: 01233 668765

Email: mfo@ageukashford.org.uk

Social channels: Age UK Ashford Facebook group

AIMREC Ashford International Model Railway Education Centre

  • We are a registered charity, objective is to conserve and display model railways to display to the public and the community.

Telephone: 07874 980652 

Email: friends@aimrec.co.uk

Website: AIMREC website

Ashford and Tenterden Samaritans

  • Support for people in emotional distress including those who may be suicidal.

Telephone: 116 123

Website: Samaritans website

Ashford and Tenterden Umbrella

  • Community project.

Telephone: 01233 756647

Email: valfrench4@hotmail.co.uk

Website: Ashford and Tenterden Umbrella website

Ashford BME Association

  • Our aim is to break down barriers, reduce social isolation, increase community integration, remove stigma and improve services for all age groups. We work with individuals and groups from the BAME and wider community to improve their health and well-being, enhance social, cultural and economic inclusion and support community cohesion.
  • Ashford BME Association works to ensure that marginalised communities have a voice around social and health issues that affect them and make a big impact on their lives and how they engage with the wider community.

Telephone: 07737558824

Email: info@ashfordbmeassociation.org

Website: Ashford BME Association website

Ashford Borough Museum

  • Collect and display to the public items of historical interest relating to Ashford.

Telephone: 07546 930659 

Email: enquiries@ashfordmuseum.org.uk

Website: Ashford Museum website

Ashford Borough Citizens Advice

  • Provide free, independent, confidential, impartial advice and information to residents of the Ashford borough to help overcome the problems they face. This can include issues such as benefits, debt, employment, housing, relationships and immigration.

Telephone: 01233 626185

Email: ashfordadviceoffice@gmail.com

Website: Ashford Citizens Advice website

Ashford Counselling Service

  • We are a Registered Charity (No:1169322). Our counsellors are volunteers. We aim to provide affordable counselling.

Telephone: 01233 610083

Email: info@ashfordcounselling.org.uk

Ashford District Explorer Scouts

  • Scouting

Telephone: 07976 894904

Email: ashfordexplorers@gmail.com

Website: Ashford District Explorer Scouts website

Ashford Lions Club

  • Lions are a registered charity who volunteer their time to help, local, national and international people in need. Our local Ashford Lions Club started in 2014, with a small group of dedicated members. It continues to run with a small group of regular participants who give their time to support the local community.

Telephone: 0844 963 2469

Email: info@ashfordlions.org.uk

Website: Ashford Lions Club website

Ashford Mediation Service

  • The Ashford Mediation Service is a registered charity that provides free confidential and impartial mediation services to the residents of the Borough of Ashford who are experiencing conflict with others.
  • We help people who are in dispute with their neighbours over noise, parking disputes, boundary disputes, general harassment, and anti social and abusive behaviour.
  • We also provide mediation services between parents and their children (over 7 years of age), between relatives, and for child access disputes.

Telephone: 07845 914838

Email: info@ashfordmediation.co.uk

Ashford Street Pastors

  • Ashford Street Pastors operates under a licence agreement from Ascension Trust and we aim to deliver public benefit by training individuals so they can provide relevant, informed and pastoral interaction in our society. We support vulnerable people in need and promote crime prevention and social integration.

Telephone: 07511816621

Email: ashford@streetpastors.org.uk

Website: Ashford Street Pastors website

Ashford Vineyard Church

  • We provide support to families and individuals across Ashford referred to us from a number of different sources. Our compassion projects include Storehouse (providing clothes and equipment for babies and children), Foodbank, Dress for Success (providing smart clothes for job interviews and other occasions) and Mummy's Meals (delivering hot meals to families who are going through a difficult situation).

Telephone: 01233 331919

Email: compassion@ashfordvineyard.org

Website: Ashford Vineyard Church website

Ashford Volunteer Centre

  • We provide a range of services, training opportunities and a friendly volunteer service.
  • We help those who wish to volunteer to find opportunities, and support local organisations who wish to find volunteers.

Telephone: 01233 665535

Email: contact@ashfordvc.org.uk

Website: Ashford Volunteer Centre website

Beaver Community Trust

  • Provide early years care and education to children and their families and run a community café.

Telephone: 03000 412950

Email: sheila.tong@kent.gov.uk

Website: Beaver Community Trust website


  • Person-centred befriending service for adults aged 18 plus living with a mild-moderate learning disabilities.
  • Service includes: telephone service, video via Whatsapp or Zoom. Face-face is available with COVID-19 guidelines i.e. face mask, social distancing and disclaimer.

Telephone: 07977 696658

Email: belivemedway@outlook.com

Website: Belive website

British Heart Foundation

  • Our vision is a world free from the fear of heart and circulatory diseases. We raise money to research cures and treatments, so we can beat heartbreak forever.

Telephone: 07384 464563

Email: communityvolunteer@bhf.org.uk

Website: British Heart Foundation website

Canterbury Oast Trust

  • Canterbury Oast Trust (COT) is a dynamic and forward-thinking charitable trust set up in the mid-1980s by a pioneering group of parents.
  • Today we support adults with learning disabilities across Kent and East Sussex to live independently and take control of their lives.

Telephone: 01233 861493 ext 279

Email: ph@c-o-t.org.uk

Website: Canterbury Oast Trust website

Connecting Tracks

  • We help minority-led groups campaign.

Telephone: 01782 266712

Email: johnconnectingtracks@gmail.com

CROP (Citizens' Rights for Older People)

  • CROP provides a volunteer-led home visiting advocacy, information, advice and guidance service to people over the age of 55 years, within Kent. At CROP we make the process simple, working with an older person to navigate through the myriad of systems and fill in the appropriate forms.
  • We ensure an older person has knowledge of their rights and entitlements and to stay well, self-manage their own affairs, remain independent and feel less lonely and isolated.
  • CROP also provide a Telephone Befriending Service for Older People over the age of 65.

Telephone: 01622 851200

Email: lenham@cropkent.org.uk

Website: CROP website


  • We sell preloved/second-hand furniture, electrical items, clothing and bric-a-brac with the aim to raise money for people with Epidermolysis Bullosa which is a group of genetic skin conditions that cause the skin to blister and tear at the slightest touch.

Telephone: 01233 630091

Email: ashford@debra.org.uk

Website: Debra website

Dogs Trust

  • The Freedom Project is a free fostering service for dogs belonging to people fleeing from domestic abuse.

Telephone: 0800 298 9199

Email: freedomproject@dogstrust.org.uk

Website: Dogs Trust website

East Kent Baby Memorial Gardens Group

  • Provision of Ashford Baby Memorial Garden, as well as other baby memorial gardens in East Kent. Raising awareness of baby loss and the support available.

Telephone: 07511 021636

Email: christwydell@btinternet.com

FareShare Kent

  • Redistribution of surplus food to those in need throughout Kent.

Telephone: 01233 500477

Email: admin@faresharekent.org.uk

Website: FareShare Kent website

Girlguiding Ashford Knoll and Crown

  • Youth services resources.

Telephone: 07754581525

Email: Ashfordguideske@gmail.com

Glaucoma UK

  • Prevent glaucoma sight loss. Raise awareness, campaign, give support to people with glaucoma and those who care for them, fund research into glaucoma.

Telephone: 01233 648164

Email: info@glaucoma.uk

Website: Glaucoma UK website

Green Eyes of Ecology (GEECO)

  • GEECO is a social enterprise that advocates positive environmental change. We create literary scripts to make a healthier planet.

Telephone: 07471 876649

Email: greeneyesofecology@mail.com

Website: Green Eyes of Ecology website

Healthwatch Kent

  • We are the independent champion for people who use health and social care services. We are here to make sure that those running services, and the government, put people at the heart of care.

Telephone: 07761 528692

Email: louise.griffiths@healthwatchkent.co.uk

Website: Healthwatch Kent website

Holding On Letting Go

  • Bereavement support for children and families in Kent.

Telephone: 03445 611 511

Email: caroline.norman@holg.org.uk

Website: Holding On Letting Go website

Home-Start Ashford & District

  • We support families with children under five who are going through their most challenging times. We aim to support and empower parents and carers in these vital early years.

Telephone: 01233 647209

Email: info@home-start-ashford.co.uk

Website: Home-Start Ashford website

ICM Ashford Pentecostal Church (International Christian Mission)

  • We are a church but we also aim to reach out to the those in need, whether locally or abroad.

Telephone: 01233 340194

Email: elena@icmashford.org.uk

Website: ICM Ashford website

Imago Community

  • We deliver a range of services and projects; supporting independence, reducing social isolation and creating opportunities, for some of the most vulnerable in our communities.

Telephone: 01892 530330

Email: hello@imago.community

Website: Imago Community website

Insight Healthcare

  • IAPT provider, we offer free NHS talking therapy in Kent, offering goal focused therapy for clients aged 17+ who may have symptoms of a common mental health problem, such as anxiety and depression.

Telephone: 0300 555 5555

Email: admin.kent@insighthealthcare.org

Website: Insight Healthcare website

KATFM Community Arts and Education

  • We manage two community outreach projects: Kent Education Centre and Ashford Arts Centre. We provide access to arts-based education to people of all ages and abilities. We enable people to study at their own pace and earn qualifications to move into further education or a new career.

Telephone: 07510 037656

Email: support@katfm.org

Kent Association for the Blind

  • Supporting sight impaired people to live independent lives.
  • Supporting those living with visual impairments and their families.

Telephone: 01227 763366

Email: madeleine_gray@kab.org.uk

Website: Kent Association for the Blind website

Kent Autistic Trust

  • We are a well-respected specialist provider of services for young people and adults with autism and have a passion for people on the spectrum.

Telephone: 01634 405168

Email: office@kentautistic.com

Website: Kent Autistic Trust website

Kent Refugee Action Network

  • We work with young refugee and asylum seekers (RAS) who are striving to live fulfilled, independent and successful lives in our communities.

Telephone: 07793586299

Email: gwen@kran.org.uk

Website: Kent Refugee Action Network website

Kent Wildlife Trust

  • Kent Wildlife Trust is the county’s leading conservation charity. They manage and protect over 9000 acres of land across more than 80 different sites and nature reserves, alongside three visitor centres.

Telephone: 01622 662012

Email: Volunteering@kentwildlife.org.uk

Website: Kent Wildlife Trust website

Macmillan Crossroads Kent & Medway Volunteer Service

  • Trained volunteers can help people living with cancer, and provide free, practical emotional and companionship support. Volunteers are able to visit at home, meet in a public place or support over the phone.

Telephone: 0345 956 701

Email: enquiries.macmillan@crossroadskent.org

Website: Macmillan Crossroads website

National Youth Advocacy Service

  • Provides youth advocacy and volunteer befriending services to looked after children and vulnerable adults.

Telephone: 07920183656

Email: helen.caddock@nyas.net

Website: National Youth Advocacy Service website

Parkinson's UK

  • Supporting those affected by Parkinson's disease.

Telephone: 0344 225 3735

Email: mostridge@parkinsons.org.uk

Website: Parkinson's UK website

Pearce Coggan Foundation 

  • Our mission is to inspire young people to be free through being active in the countryside. ​We develop young people’s health and wellbeing by offering outdoor opportunities to get active with farming and horticulture learning experiences, focusing on where food comes from. ​
  • We prioritise helping inner-city young people or those who don’t normally have access to the countryside. We concentrate on building strong communities around us to advance our mission. ​We work with others on a landscape scale to conserve and enhance the ancient woodland and traditional meadows.

Telephone: 01233 808707

Email: mandm@pearcecoggan.org

Website: Pearce Coggan Foundation website

Plastic Free Ashford

  • Raising awareness about the impact of single use plastic on the environment and promoting a more sustainable way of living.

Email: plasticfreeashford@outlook.com

Royal National Lifeboat Institution

  • A charity that saves lives at sea and works hard to end preventable drowning.

Telephone: 07825 979574

Email: nathan_tough@rnli.org.uk

Website: Royal National Lifeboat Institution website


  • To deliver personal and social development opportunities to young people.

Telephone: 01233 642156

Email: deirdre@sk8side.org

Website: Sk8side website

Social Enterprise Kent (SEK)

  • Aims to improve lives and support communities every day by delivering a positive social impact and empowering people.
  • Guided by their principles as a social enterprise, SEK are committed to ensuring sustainable outcomes for communities, leaving those they work with, stronger and more resilient.

Telephone: 01227 469970

Email: info@sekgroup.org.uk

Website: Social Enterprise Kent website


  • SpeakUpCIC has a broad range of peer support activities and services to offer the many individuals with experience of mental ill health in Ashford.
  • As an organisation, SpeakUpCIC's work is informed, developed and delivered by people who have a real understanding of what it is like to live with mental distress.

Telephone: 07812 729123

Email: amanda@speakupcic.co.uk

Website: Speak Up CIC website

SSAFA, The Armed Forces Charity

  • Aims to relieve need, suffering and distress amongst the Armed Forces, veterans and their families in order to support their independence and dignity.

Telephone: 0208 895 6716

Email: kent.branch@ssafa.org.uk

Website: SSAFA website

Stronger Kent Communities

  • Our mission is to support organisations in building capacity, strengthening infrastructure and making the connections and partnerships they need to thrive.

Telephone: 01227 467230

Email: contact@strongerkentcommunities.org.uk

Website: Stronger Kent Communities website


  • We're the charity making it easier for people to walk and cycle. The work we're doing creates healthier places and happier people.

Telephone: 07500 833152

Email: helen.fisher@sustrans.org.uk

Website: Sustrans website

The Centre for Independent Living Kent

  • The Centre for Independent Living Kent provides practical support, information and advice to help people living with disabilities to enjoy the freedom of independent living.
  • As a Disabled Person’s User Led Organisation they support other disabled people with their knowledge and understanding of what it is like living in a world full of barriers.
  • They provide a range of services including:
    • 1-2-1 community advocacy to enable people to express their views, be listened to and understand their rights;
    • Information and guidance on topics around independent living;
    • Outreach in all areas in Kent and Medway;
    • Independent peer support, project work and disability equality training for adults and disability awareness for children and young people.

Telephone: 01233 633187

Email: enquiries@cilk.org.uk

Website: Centre for Independent Living Kent website

The Hygiene Bank

  • Organises the donation and supply of hygiene products to community partners across Ashford and Tenterden.

Telephone: 07702166560

Email: thbashfordkent@gmail.com

Website: The Hygiene Bank website

The Kent & East Sussex Railway Company Limited

  • The Kent & East Sussex Railway is a registered charity that carries out the following:
    • Operates a heritage railway service with authentic locomotives and rolling stock;
    • Acquires, preserves, and restores steam and other locomotives and rolling stock;
    • Improves and develops the railway infrastructure;
    • Promotes the participation of young people on the railway, and
    • Maintains a public museum and library on the history of the railway.

Telephone: 01580 765155

Email: Enquiries@kesr.org.uk

Website: Kent & East Sussex Railway Company website

The Kent MS Therapy Centre

  • The new Kent MS Therapy Centre opened in 2015 and offers first class facilities to support people affected by Multiple Sclerosis  – those that have the condition, their families, friends and those who care for them.

Telephone: 01227 470876

Email: info@kentmstc.org

Website: The Kent MS Therapy website

The Limes Community Garden

  • The Limes Community Garden is aiming to turn wasteland into a community garden for all in the local area to enjoy. They are also aiming to become a place of social prescribing, mental wellness, and to grow the local community through a garden.

Telephone: 07970 040172

Email: heather@thelimescommunitygarden.org

Social channels: Limes Community Garden Facebook page

The Silver Line

  • The Silver Line Connects Service offers older people a helping hand to navigate difficult situations and to connect with organisations and services in their local area.
  • They support people with a wide range of issues including accessing benefits, health and social care issues, help with housing, and accessing social clubs and events.
  • Providing information and signposting through to contacting services on a client's behalf.

Telephone: 0800 470 80 90

Email: connects@thesilverline.org.uk

Website: The Silver Line website

Uprising Youth and Community

  • To inspire hope and bring community transformation through dedicated projects that seek to support the communities that we work in.

Telephone: 07823384951

Email: andy@uprisinguk.org.uk

Website: Uprising website

Wealden Wheels Ltd

  • Aims to bridge the shortfall in accessible transport for people who live in rural areas. They provide appropriate and affordable travel solutions either on a self-drive basis or with one of their reliable, friendly volunteer drivers. At its heart, community transport is all about people, improving well-being, health and happiness

Telephone: 01233 840000

Email: wealdenwheels@btconnect.com

Website: Wealden Wheels website

Wye Community Farm

  • Wye Community Farm is a small, local organisation in Kent which aims to educate, inspire and train a variety of people in basic hands-on farming, with its herd of rare breed cattle and sheep.

Email: info@wyecommunityfarm.org.uk

Website: Wye Community Farm website

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