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Housing Assessment

Prioritising your housing need

Applicants are assessed in terms of their circumstances, priority need and the length of time that they have been waiting. Those that do not have a local connection to Ashford or who already have adequate accommodation will likely be deemed ineligible for registration.

Applicants are placed within one of five bands based on their priority need, with Band A being for those with an urgent need for social housing, through to Band E, where those having a very low priority will be placed. However, within each band the application date will determine where each application is placed.

Appealing a decision

If you wish to ask for a review of any of the decisions made about your application, you can do so here by making a Stage One Rejection Appeal.

If you are still unhappy with the decision you can then submit a Stage Two Rejection Appeal.

Further details

Please see our summarised or full Lettings Policy for further details.

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