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ABC Lettings

A Better Choice Lettings and Property Management (ABC Lettings), offers landlords a safe, hassle free and hands off service for letting your property in Ashford or Folkestone and Hythe.

We have been creating and successfully managing tenancies in the private sector for more than seven years. Our experienced property managers are able to offer you the security of working with an organisation that has a reputation for a careful and considered approach. In addition, we are a ‘no hassle’ and no hidden cost lettings service. As we are not motivated by profit, our charges are lower than high street agencies.

Meet our property managers.

Why choose us?

Our fully managed service includes:

  • We will tenant your property within two weeks
  • Viewings
  • Guarantee your rent monthly in advance
  • We know and assess all our tenants
  • Prepare tenancy agreements
  • Offer tenants induction training
  • Inventory
  • Security deposits lodged with DPS
  • Offer tenants 24-hour support
  • Property maintenance (local contractors)
  • We will inspect your property regularly
  • Boiler breakdown and servicing
  • Annual gas safety check (CP12)
  • Tenancy renewals
  • Tenancy check out
  • Notices including legal action (if appropriate)
  • Energy performance certificates and electrical safety inspection

Here is what some of our landlords have to say about our service:

"I found it very rewarding and satisfying to see how much the tenant and their children enjoy living in the house. They have made it such a wonderful home. I was pleased to see this and am so glad that I made this decision to rent to the council." Mr A

"Thanks you very much for your help. You are a professional through and through and make the letting procedure work. This is a credit to you and the set up you have within the council. I will be using your services again without hesitation, on any further properties in the future." Mr C

"I feel very comfortable with ABC managing our home." Mr G

We are already managing more than 250 properties locally and cover both boroughs of Ashford and Folkestone & Hythe. We are always looking to expand and work with more landlords. If you are a landlord, or thinking of becoming a landlord, please email the team or call us today on 01233 330811.

Find out more

For further details please view our landlord information guidance.

Frequently Asked Questions

+ Why should I choose ABC Lettings?

We have been creating and supporting tenancies in the private sector for many years. As we are not motivated by profit our fees are lower than high street agencies. We have a clear, transparent and fair fee structure with no hidden costs.

+ Who will be moving into my property?

ABC Lettings was set up to offer accommodation to tenants who have approached the council for housing. Many of the families who approach us can afford the rent but not the fees charged by high street agents. As the landlord, you can specify the type of tenant you would prefer or indeed meet them prior to signing the tenancy.

+ Who pays me the rent – you or the tenant?

ABC Lettings pays you monthly and in advance so your rent is guaranteed.

+ What happens if the tenant causes damage?

ABC Lettings carries out a minimum of four property inspections a year and we rarely come across damage. However, during an inspection should we identify any damage we will instruct the tenant what action needs to be taken and monitor to resolve it. At the end of the tenancy we will pay up to one month’s rent towards any dilapidations.

+ What happens if the tenant has anti-social behaviour?

ABC Lettings has a procedure for dealing with anti-social behaviour. We also have a close working relationship with the police and other agencies who will work with the family to resolve anti-social behaviour.

+ What happens if I am unhappy about who may be in my property – do I have any say?

Of course, most landlords prefer a hands-off approach, although as the landlord, you can specify the type of tenant you would prefer or indeed meet them prior to signing the tenancy.

+ With regards to the above questions, what is the process for managing the tenant and, if it’s necessary, eviction?

If the tenant continually breeches their tenancy agreement and despite our best efforts the tenancy is no longer sustainable we would serve the relevant notice and seek possession at no extra cost. You would continue to receive rent until possession is granted.

+ How long would that all take?

It very much depends on the reason the notice was served. Usually the process takes 3-4 months during which time we would continue to manage the tenancy and pay the rent.
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