Urgent Telephone 4pm - 8.30am : 01233 331111

Pre-Application Advice Level 1

Charged service for other changes of use, advertisement and other related applications (Level 1)

There are two methods of obtaining advice either by an exchange of letters/emails or including a meeting. The fees for this service are:

  • Written Advice £92.00 (inc. 20% VAT). Payment is required in advance (Please note that the fee will increase to £95.00 inc of VAT from the 1st April 2020)
  • Written advice plus a meeting £474.00 (inc. 20% VAT) per hour or part thereof (Please note that the fee will increase to £488.00 inc of VAT per hour of part thereof from the 1st April 2020) This will include travelling time if you want to have the meeting on site. Payment is now required in advance of meetings. Should the meeting overrun you will be invoiced for the additional time prior to your agreement.

This charge includes our cost of obtaining advice from other council services, e.g. drainage, environmental protection, etc., together with external consultees such as the Environment Agency.

These charges are in addition to fees for making planning and advert applications. Fees for planning applications are available on our planning fees web page.
Each project or separate site referred to in an enquiry will be charged at the appropriate rate.

What you need to do

If you want us to comment on a particular change of use or advert you will need to email us or write including:

  • An explanation/description of what you want to do
  • Full site address and location plan (preferably at 1:1250 scale) with the site outlined in red
  • Any relevant information about previous uses
  • Sketch drawings providing details of the proposal with floor plans and how the building will look from the outside (elevations) as well as how it will relate to nearby buildings
  • Photographs of the site can also be helpful
  • Pay the appropriate fee

You may pay the with a debit or credit card by telephone 01233 331111 or alternatively by cheque made payable to Ashford Borough Council.

What we will do

  1. Acknowledge receipt of your enquiry, within 3 working days, giving you a reference number and the name of the case officer who will be dealing with your request
  2. Ask for any other information we think we need to give you an answer
  3. Once we have all the information we need, we will let you have our advice in writing within 15 working days (we are often faster)
  4. If you have asked for a meeting:
  • The case officer will contact you to confirm whether we have all the information we need and to arrange a date for a meeting and ask for any necessary additional information
  • The timing of the meeting will depend upon the complexity of the scheme and the amount of work that will be needed prior to a meeting including any time necessary to obtain initial views of other interested parties. Attendance of other officers at the meeting, including specialist advisors, will be at the case officer's discretion
  • The fee will be agreed at the end of the meeting and an invoice will be sent to you
  • After the meeting, we will write to you confirming the advice given. This will usually be within 28 working days unless the proposal is particularly complex, The written response will outline the major planning issues, matters agreed or raised at the meeting, other constraints and requirements which have been agreed with the council. You may also take notes at the meeting and if you wish, we will check and amend these as necessary