Service Disruption Updates
We are pleased to confirm that we are now working within our standard 5 working day turnaround for the publication of comments made on applications.
We are aware that wait times for the validation of planning applications does not currently meet the required and expected standards of both customers and ourselves. We apologise for the inconvenience this is causing.
We are, however, working hard to regain previous performance with significant additional resources being devoted to addressing the backlog.
Current turnaround is at 12 working days and we are now on target to reach a validation time of no more than 5 working days by 14 October 2022.
If your application is currently awaiting validation, we would ask kindly that you do not chase progress to ensure we can focus as much resource as possible on reducing the backlog.
A progress update will be shared at the end of each week. Thankyou for your continued patience in the meantime.
Page last updated: 7 October 2022, 16:05