We have the power to deal with issues relating to artificial lighting nuisance when it affects personal comfort and the use of your property. This does not include the general lighting of the night sky, or light simply spilling outside of the perimeter of the land in which it is installed.
Current guidance advises drawing your curtains/blinds when it is dark to prevent issues with artificial lighting.
Try talking to them about it initially. They may be completely unaware of the problem it is causing you. Ask the neighbour politely to redirect the light to reduce glare onto your property.
The Institution of Lighting Professionals has also produced a useful light pollution advice leaflet. Visit the ILP website for further guidance.
The two options available to you are mediation or a formal complaint.
You can contact Ashford Mediation Service (AMS) who can contact your neighbour on your behalf requesting mediation. Mediation has successfully brought many neighbour disputes to a satisfactory conclusion through compromise on both sides.
Contact the AMS on 01233 663488 or email firstname.lastname@example.org.
If mediation doesn't work you can submit a formal complaint. However, please be aware that we cannot take action on lighting from:
Formal action shouldn't be taken lightly. The process can be lengthy and being in a protracted dispute with a neighbour can be very stressful. You may be asked to appear as a witness in the case so should be prepared to do so.
You can report a light nuisance complaint by completing our light nuisance report form, which will allow us to investigate.
If you do need to speak to us please call 01233 331111.