Urgent Telephone 4pm - 8.30am: 01233 331111

Home: Ashford Borough Council

Request a New Bin and Assisted Collections

Replacement bins

To request a replacement refuse, recycling, garden or food bin, please call 01233 331111 or email customer.care@ashford.gov.uk.

Please remember to present the bin on the boundary of your property by 7am on collection day.

Assisted collections

If you live alone, without assistance, and you cannot move your bins by yourself, we have an assisted collection scheme in place.

To be considered for an assisted collection download the assisted collection application form [pdf] 128KB and return it to us by:

  • Email streetscene@ashford.gov.uk
  • Post Streetscene, Environment and Land Management, Ashford Borough Council, Civic Centre, Tannery Lane, Ashford, Kent TN23 1PL

Note: Questions marked by * are mandatory