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Ashford's Community Toilet Scheme: Ashford Borough Council

Ashford's Community Toilet Scheme

We can all appreciate using clean and pleasant toilet facilities when we are out and about, whether we are shopping in town or visiting a restaurant or café. That’s why Ashford Borough Council is working with local businesses to improve the provision of safe and hygienic public toilet facilities in the town centre by introducing the Community Toilet Scheme. The scheme rolls out in September.

FAQs

Map and opening times

Information leaflet

Example of Community Toilet Scheme sticker

FAQs

What is the Community Toilet Scheme?
The Community Toilet Scheme aims to provide safe, hygienic and accessible toilet facilities in Ashford town centre by asking local businesses to open up their toilet facilities to members of the public.

Where can I go in the town centre to use free toilet facilities?
Businesses that have signed up to the scheme will display a window sticker. The sticker will indicate they are participating in the scheme and detail the level of services available.

Do I have to pay to use the facilities or do I have to make a purchase?
No, members of the public can use the facilities free of charge. There is no obligation to purchase anything.

Where can I find special facilities like wheelchair access and baby changing?
There are several places in the town centre which provide baby changing and disabled facilities. A map detailing the participating businesses will be available soon.

What is happening to the public toilets in the town centre?
The council will be removing the public toilets in Vicarage Lane to make way for the Community Toilet scheme. Vandalism is a major concern in public toilets which results in unplanned closures and inconvenience to the public. The transition of closing the town centre toilets and joining the Community Toilet Scheme allows the public to have access to a variety of pleasant, clean, and safe toilets in the heart of the town centre.

I own a local business. How can get on board?
Businesses interested in participating in the scheme or would like any further information, should get in touch via the LoveAshford.com website with your business name, address, contact details and details of which facilities you can provide.

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Map of Community Toilet Scheme premises and opening times 

Toilet scheme map of premises

Community Toilet Scheme opening times
Key Business Facilities Mon Tues Weds Thurs Fri Sat Sun
1 County Square Male, female, disabled, baby change 7am - 6pm 7am - 6pm 7am - 6pm 7am - 6pm 7am - 6pm 7am - 6pm 8am - 4.30pm
2 Debenhams

Male, female, disabled, baby change

9am - 5.30pm 9am - 5.30pm 9am - 5.30pm 9am - 6pm 9am - 6pm 9am - 6pm 10am - 4pm
3 Muffin Break Male, female, disabled, baby change 8am - 5.30pm 8am - 5.30pm 8am - 5.30pm 8am - 5.30pm 8am - 5.30pm 8am - 5.30pm 10am - 4pm
4 McDonalds

Male, female, disabled, baby change

6am - 9pm 6am - 9pm 6am - 9pm 6am - 9pm 6am - 9pm 6am - 9pm 6am - 9pm
5 Stag Coffee Unisex, disabled 7.30am - 6pm 7.30am - 6pm 7.30am - 6pm 7.30am - 6pm 7.30am - 6pm 7.30am - 6pm 8.30am - 5pm
6 Little Tea Pot Male, female, baby change 9am - 5.30pm 9am - 5.30pm 9am - 5.30pm 9am - 5.30pm 9am - 5.30pm 9am - 5.30pm closed
7 The Phoenix

Male, female, disabled, baby change

10am - 12am 10am - 12am 10am - 12am 10am - 12am 10am - 2am 10am - 2am 12am - 12am
8 Pizza Express

Male, female, disabled, baby change

11.30am - 10pm 11.30am - 10pm 11.30am - 11pm 11.30am - 11pm 11.30am - 11pm 11.30am - 11pm 12pm - 10pm
9 Paper Duck

Male, female, disabled, baby change

12pm - 3pm

6pm - 10.30pm

12pm - 3pm

6pm - 10.30pm

12pm - 3pm

6pm - 10.30pm

12pm - 3pm

6pm - 10.30pm

12pm - 3pm

6pm - 10.30pm

12pm - 3pm

6pm - 10.30pm

12pm - 3pm

6pm - 10.30pm

10 Civic Centre

Male, female, disabled

8.30am - 5pm 8.30am - 5pm 8.30am - 5pm 8.30am - 5pm 8.30am - 5pm closed closed
11 Ashford
Gateway Plus

Male, female, disabled, baby change

9am - 6pm 9am - 6pm 9am - 6pm 9am - 8pm 9am - 6pm 9am - 5pm closed
12 New Rents

Male, female, disabled

8am - 4pm 8am - 4pm 8am - 4pm 8am - 4pm 8am - 4pm 8am - 4pm closed

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More information

Download the Community Toilet Scheme information leaflet [pdf] 460KB

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