Emergency telephone 6pm–8am: 01233 629 911

Pay: Ashford Borough Council


Below is a list of services which can be paid for online:

12.40pm 31st May 2017:Our payment system is back up again - thanks for your patience.

online payment gateway logoPlease make sure you have your credit or debit card to hand when paying online.

You will be re-directed to an external site (e-paycapita.com). This is our new secure payment bureau hosted by Capita, who are certified by Visa and MasterCard.

Council tax

Pay your council tax online (no direct debit)

Set up a direct debit to pay your council tax


Overpayments of benefit

Fixed Penalty Notices

Pay a litter or pet waste Fixed Penalty Notice

Pay any other Fixed Penalty Notice


Pay your leaseholder, house or garage account

Rent or garage account balance lookup

Pay for rechargeable works


Pay or appeal parking fines or penalty charge notices (PCNs)

Renew a parking permit

Planning and building control

Submit a planning application with fees

Pay an invoice

Garden recycling

Renew your garden recycling subscription (If you are an existing customers and have received an invoice - please select the invoice or debtor option on the next page)

Sign up for the garden recycling service for the first time

Rubbish - bulk collection

Book and pay for a bulky collection (e.g. mattresses)


Pay business rates -  National Non Domestic Rate (NNDR)

Pay business rates by Direct Debit


Including, but not limited to, allotments, Lifeline, building control fees, housing bonds and premises licences.

Pay an invoice


Information for users who may experience problems making payments when using Internet Explorer 10

There are several options for paying for services offered by the council listed on the methods of payment page.

Remember, genuine emails from us will always advise you to go through to www.ashford.gov.uk and will not include direct links to payment pages. If you are in any doubt as to the validity of an email or phone call from Ashford Borough Council, please contact us.

The Metropolitan Police have produced The little book of big scams [pdf] 3MB which is now in its 3rd edition, as well as an edition for businesses [pdf] 3MB.


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