Emergency telephone 6pm–8am: 01233 629 911

Pay: Ashford Borough Council


Below is a list of services which can be paid for online:

If you have filled in all your details and then experience difficulties please contact the Customer Services on (01233) 331111 using option 4 then option 3 during office hours (8:30am – 4:00pm, Monday to Friday) to check if the payment has been received.

Garden recycling

Renew your garden recycling subscription (existing customers only)

Sign-up for the garden recycling service for the first time


Pay your Leaseholder, House or Garage Accountonline payment gateway logo

Rent Account Balance Lookup

Benefits and Council Tax

Council Tax Information

Pay your council tax directly without setting up a direct debit

Set up a direct debit to pay your council tax monthly

Overpayments of Benefit


Business Rates -  National Non Domestic Rate (NNDR)

Planning and Building Control


Parking Fines or Penalty Charge Notices (PCNs)


Some web users may experience problems making payments through our website when using Internet Explorer 10.

Information for users who may experience problemsmaking payments when using Internet Explorer 10

There are several options for paying for services offered by the Council listed on the Methods of Payment page.

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