In an emergency where a response is required immediately, an emergency is happening 'now' that requires the Police, Fire or Ambulance, or someone is in immediate danger, call 999 to reach the emergency services.
For all non-urgent incidents or enquiries, call 101.
If you are deaf or speech impaired, text 'Police' and your message to 60066. It is important to register your mobile phone number with this service first. To register and download information, please visit www.emergencysms.org.uk
For news, advice or details of your neighbourhood police officer, please visit www.kent.police.uk and type in your post code in the 'Your Neighbourhood' section.
|Emergency - Police, Fire, Ambulance, Coastguard||999|
|Non Emergency - Police||101|
|Emergency Text Service (For Deaf & Speech Impaired ONLY)||60066|
Other Agencies - Useful Contact Information
For all other instances, then one of the agencies listed below may be able to assist you:
|William Harvey Hospital||01233 633331|
|NHS 111 Service||111|
|Gas Leaks - Emergency Line||0800 111 999|
|Southern Water - Emergency Line||0845 278 0845|
|South East Water - Out of Hours||0333 000 0365|
|Kent County Council - Contact Kent||03000 41 41 41|
|Kent Highways Service||03000 41 81 81|
Ashford Borough Council Out Of Hours
In case of a genuine emergency, you can contact the council out of hours on 01233 629911.
Traffic and Travel
For up to date local traffic and travel information, please go to BBC Travel News webpage for the latest updates:
If you have any queries or require further information on this webpage, please contact Emergency Planning on 01233 330389 or email us at email@example.com