In an emergency where a response is required immediately, an emergency is happening 'now' that requires the Police, Fire or Ambulance, or someone is in immediate danger, call 999 to reach the emergency services.
For all non-urgent incidents or enquiries, call 101.
It is important to remember that if an emergency is in progress or life is in danger, then you need to call 999. For all other incidents, then 101 will be able to help and direct your call accordingly.
If you are deaf or speech impaired, text 'Police' and your message to 60066.
For news, advice or details of your neighbourhood police officer, please visit www.kent.police.uk and type in your postcode in the 'Your Neighbourhood' section.
Other Agencies - Useful Contact Information
For all other instances, then one of the agencies listed below may be able to assist you:
|William Harvey Hospital||01233 633331|
|NHS Direct||0845 4647|
|Gas Leaks||0800 111999|
|Southern Water||0845 2780845|
|South East Water||0333 0000365|
|Kent County Council - Contact Kent||08458 247247|
|Kent Highway & Transport Service||08458 247800|
Ashford Borough Council Out Of Hours
In case of a genuine emergency, you can contact the council out of hours on 01233 629911.
Traffic and Travel
For up to date local traffic and travel information, please go to BBC Travel News webpage for the latest updates:
If you have any queries or require further information on this webpage, please contact Emergency Planning on 01233 330389 or email us at firstname.lastname@example.org