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Home: Ashford Borough Council

Being an ABC Tenant

The area managers work with you to look after your tenancies, homes, and estates.

What do area managers do?

The Arrears Team concentrate on rental income, working with you if you fall behind with your rent and to make agreements with you to help you regain a clear rent account. They are supported by the Serious Arrears Officer. Find out more about paying your rent.

The Neighbourhood Team deal with all other aspects of your tenancy and neighbourhood including:

  • Showing prospective tenants round their new homes and setting up their tenancies. CheeselandsFind out more about moving in to a property
  • Helping you to maintain your tenancy
  • Dealing with neighbour disputes and antisocial behaviour
  • Working with you to achieve estate improvements
  • Carrying out estate inspections
  • Ensuring you know how to have your say about housing services, and how to get involved
  • Offering advice on what you need to do if you wish to move out
  • Help if you want to do a mutual exchange

Meet the teams

For most of their work the area managers have geographical ‘patches’. This means as a council tenant or leaseholder you have a dedicated officer who you can talk to about any housing related matter and who will contact you if there is an issue with your tenancy.

The exception to this is if you live in sheltered accommodation where you have a scheme manager, or you can speak to the manager for sheltered housing, Wendy Pole. Email Wendy or call her on 01233 330315.

The Managers
Anthony Crossley
Neighbourhood Services Manager
Vikki Perry
Senior Area Manager

Anthony Crossley neighbourhood services manager

01233 330464
Email Anthony

VP

01233 330894
Email Vikki

The Team
Neighbourhood Team Arrears Team

Danny Regan Neighbourhood Team

Danny Regan
01233 330372

Urban

  • South Ashford

Rural

  • Kingsnorth

Oliver Samways Neighbourhood Team

Oliver Samways
01233 330375

Urban

  • Eastmead
  • Hampden
  • Musgrove
  • Stanhope
  • Woolreeds - Beaver Lane

Rural

  • Great Chart
  • Newenden
  • Rolvenden
  • St Michaels
  • Stone
  • Tenterden
  • Wittersham

Jade Haggerty Neighbourhood Team

Jade Haggerty
01233 330835

Urban

  • Kennington
  • Spearpoint

Rural

  • Boughton Aluph
  • Brook
  • Challock
  • Chilham
  • Eastwell
  • Godmersham
  • Hastingleigh
  • Molash
  • OWL
  • Shottenden
  • Wye

Claire Wood Arrears Team

Claire Wood
01233 330813

Urban

  • Goteley Mere
  • Newtown
  • South Willesborough
  • Spearpoint
  • Willesborough

Rural

  • Boughton Aluph
  • Brook
  • Challock
  • Charing
  • Charing Heath
  • Chilham
  • Eastwell
  • Hastingleigh
  • Molash
  • OWL
  • Shottenden
  • Westwell
  • Wye

Kareena Hopkin Neighbourhood Team

Kerena Hopkin
01233 330373

Urban

  • Newtown
  • South Willesborough
  • Willesborough

Rural

  • Aldington
  • Bilsington
  • Brabourne
  • Charing
  • Charing Heath
  • Egerton
  • Hamstreet
  • Hothfield
  • Little Chart
  • Mersham
  • Pluckley
  • Ruckinge
  • Sevington
  • Smarden
  • Smeeth
  • Westwell

Kay Green Arrears Team

Kay Green
01233 330379

 

Urban

  • Henwood
  • Kennington
  • Repton Manor
  • Singleton
  • Town

Rural

  • Bethersden
  • Biddenden
  • Egerton
  • High Halden
  • Hothfield
  • Little Chart
  • Pluckley
  • Smarden

 

Toyah Bicker Neighbourhood Team

Toyah Bicker
01233 330233

 

Urban

  • Great Chart
  • Henwood
  • Repton Manor
  • Singleton
  • Town

Rural

  • Appledore
  • Bethersden
  • Biddenden
  • High Halden
  • Kenardington
  • Newenden
  • Rolvenden
  • Shadoxshurst
  • St Michaels
  • Stone
  • Tenterden
  • Warehorne
  • Wittersham
  • Woodchurch

Samantha Diggins Arrears Team

Samantha Diggins
01233 330 374

 

Urban

  • Brookfield
  • Christchurch
  • Watercress
  • Woolreeds - Not Beaver

Rural

  • Aldington
  • Appledore
  • Bilsington
  • Brabourne
  • Hamstreet
  • Kenardington
  • Kingsnorth
  • Mersham
  • Ruckinge
  • Sevington
  • Shadoxshurst
  • Smeeth
  • Warehorne
  • Woodchurch

 

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