A project in collaboration with Cenergist
We’re excited to let tenants and leaseholders know that their homes are in line to have a free water saving device installed that should help to lower water bills. The devices help to save water by regulating water flow and stabilising water pressure, resulting in water being heated more efficiently. This can benefit you in reduced water and energy bills.
We have partnered with a company called Cenergist who will manage the project and they contact you directly to book an appointment via telephone or in person when they are visiting your area. They will be as flexible as possible with appointment times and will be in your home for just a short period of time to install the device to the pipework. While there, they will also check your property for any internal shower, toilet or tap leaks, and if they are able to repair them, they will do so at no extra cost.
The project commenced in the borough on 15 April 2024. Participation is optional for tenants.
If you wanted to chat to them directly, they can be contacted on email at watersaving@cenergist.com or by telephone to 0191 222 3325.
For more information please visit the Cenergist website. For more detail about devices and process of installation please visit Control Flow's website.
Frequently Asked Questions
The Control Flow Meter Save and Mains Save products regulate the flow of water coming into the home. They smooth out the fluctuations in flow caused by pressure fluctuations in the water system. They 'block' any excess water coming into the home, reducing water wastage, and (if you are on a water meter) reducing your water bill. Even if you don't have a water meter, Control Flow can still save you money as a study has shown that regulating the flow of water through your boiler makes it work more efficiently.
The installation is free of charge to the leaseholder or tenant.
The Cenergist Representative will be in your home for about 30-45 minutes depending on the device being fitted. During this time, they will check the flow of water coming from all your taps and showers to ensure that we fit the right product for your home.
Technically yes, most homes can have one of the Control Flow products fitted, however, if we don't think we can make you significant savings on your water and energy bills (because your flow is already low, or the only devices we can fit won't make much difference) then we won't fit one. Our engineer will decide which products to fit to your home to maximise the savings that you can achieve.
There may be a minor adjustment in pressure in order to regulate the flow, however this pressure change is negligible. Following the installation of your device, we ask that you simply run your kitchen tap for 2 minutes. This will remove any air or small deposits that may be in your water.
A recent local authority study found that the average water saving per year was £93 and the average gas saving per year was £270. Some savings were much bigger, some smaller.
Cenergist will leave an aftercare card following the installation with a contact telephone number and email address for their team.
