Residential Parking Permits

We are currently unable to issue Visitor Permits in person at the Civic Centre.

Please contact us by phone on 01233 331111.

Payment will be taken and permits sent out in the post.

We apologise for any inconvenience caused.

Apply for a resident parking permit

All residents living within the permit scheme area can apply for a permit. You will need to prove you are a resident and have a vehicle registered where you live. There are limits on the number of permits you can have per household depending on the scheme.

You can apply for the following online:

• a new permit;
• to change the vehicle details on your permit or to add additional vehicles to a permit (the permit will only be valid for use in one vehicle at a time);
• a replacement permit;
• cancel your permit.

When completing an application or making certain changes you will need to provide:

• proof that you’re the registered keeper (V5 log book);
• proof of residency (for instance, a council tax or utility bill);
• payment by debit or credit card.

Apply for a residents parking permit

Temporary changes or queries

• If you are changing a vehicle;
• Using a temporary vehicle;
• Have any queries.

Email: If you have any questions about permits, please contact the team by email to permitcustomercare@ashford.gov.uk. We will try to answer as quickly as we can.

Terms and conditions for each zone

View zones A and B terms and conditions

View zones D and E terms and conditions

View zone F terms and conditions

View zone G terms and conditions

Visitor permits

Temporary daily visitors parking permits can be purchased by residents and some businesses for legitimate visitors. Daily tickets cost £1 each.

Only qualifying residents can apply for visitor permits. You will need to show proof of address. A bank, council tax or utility bill from within the last three months, showing your residential address, is required.

Please note

A maximum of 20 (two books) of visitor permits will be issued in any one visit. This helps to ensure that the service is not being abused. This helps ensure all residents and their visitors to park in a zone.

Please do not attempt to purchase more than 20 visitor permits at a time from the self-service machines in the Civic Centre foyer until you have spoken to Customer Services staff.

Where to buy them?

Visitor Permits can be purchased from Ashford Borough Council Civic Centre, Tannery Lane, Ashford, Kent TN23 1PL, Monday to Friday, 8.30am to 5pm.

Privacy Notice

Ashford Borough Council is the data controller for any personal information collected in this application. Your information will be used to administrate the Residents or Business Parking Permit Scheme, processing is being conducted relying upon a contractual legal basis. Your data may be shared with other departments within the council for the purpose of improving services, keeping records up-to-date and for the protection of the public fund. It may also share your data with other bodies responsible for auditing public funds for these purposes. Your information will be retained as long as you remain entitled to hold a Residents or Business Parking Permit +7years. For more information about your data protection rights please see the council's Data Protection pages or contact the Data Protection Officer at, The Data Protection Officer, Ashford Borough Council, Civic Centre, Tannery Lane, Ashford TN23 1PL.