Skip to Main Content
Website Help
Accessibility
Sign in/Register
Select Language
English - [English]
Shqipe - [Albanian]
български Език - [Bulgarian]
简体中文 - [Chinese Simplified]
Český Jazyk - [Czech]
Dansk - [Danish]
Nederlands - [Dutch]
Suomi - [Finnish]
Français - [French]
Deutsch - [German]
Magyar - [Hungarian]
Italiano - [Italian]
Lietuvių Kalba - [Lithuanian]
नेपाली - [Nepali]
Norsk - [Norwegian]
Polski - [Polish]
Português - [Portuguese]
Limba Română - [Romanian]
Русский Язык - [Russian]
Español - [Spanish]
Sverige - [Swedish]
தமிழ் - [Tamil]
Türkçe - [Turkish]
Українська - [Ukrainian]
SEARCH
MENU
Urgent Telephone 4pm - 8.30am :
01233 331111
Home page
All Services
Back
A-Z of Services
Back
Recycling, Waste and Bins
Back
Bin Collection Calendars
Back
Assisted Collection - Help Moving Your Bins
Garden Waste
Back
Garden Waste Renewal Form
Garden Waste Sign Up Form
Garden Waste Change Of Circumstances Form
Request A Replacement Garden Waste Bin
Garden Waste Terms And Conditions
Request a Bin
Back
Replacement Bin Request
New Build Property Bin Request (Housing Developments)
New Build Property Bin Request (Individual Property)
Large Item Collection
Back
Commercial and Hazardous Waste
Sharps, Syringes and Clinical Waste
Recycling
Back
Food waste
Christmas waste collections
Alternative Recycling
How Do I Dispose of?
Kent Does - Pledge2recycle Plastic Recycling
Refuse
Back
Household Waste Recycling Centre
How do I dispose of?
Planning and Development
Back
View and Comment on Applications
Back
Online Planning and Building Control Application Search Help
Consultee Portal Help
Planning Maps
Nutrient Neutrality
Back
Nutrient Neutrality - Prior Approvals
The Planning Process
Back
Step 1 – Pre-application advice
Step 2 – Application and validation
Step 3 - Consultation and publicity
Step 4 – Site visit and assessment
Step 5 - Recommendation
Step 6 - Decision
Step 7 - Planning Appeals
Planning FAQs
Do I Need Planning Permission?
Back
Mobile Phones and Telecommunications
Planning for Houses in Multiple Occupation
Planning Applications
Back
Pre-application Advice
Making Planning Applications
Submit a Planning Application
Planning Enforcement
Back
Our Approach To Planning Enforcement
What Is A Breach?
Article 4 Directions
Reporting A Planning Breach
Fly-posting
Planning Policy
Back
Adopted Development Plan Documents
Adopted Local Plan to 2030
Developer Contributions
Neighbourhood Plans
Village Confines
Timetables and Monitoring
Community Infrastructure Levy (CIL)
Self-Build And Custom House Building
Planning Policy Advice
Public Consultation
Gypsy and Traveller Local Plan
Local Authority Search
Back
Register Of Land Charges
Access To Records
Submit A Local Authority Search
Local Land Charges Fees
Major Developments
Back
Proposed Sevington Inland Border Facility
Proposed Waterbrook Inland Border Facility
South of Ashford Garden Community
Design And Planning
Major Sites Charter
Building Conservation and Heritage
Back
Listed Buildings
Conservation Areas
Works To Trees And Hedges
Back
Tree Preservation Orders
High Hedges
Trees In Conservation Areas
Trees - Bat Protection And Licences
Street Naming And Numbering
Back
Street Nameplates
Report A Damaged Or Missing Nameplate
Ashford Building Control
Back
Council Tax
Back
Council Tax Information
Back
Council Tax 2022/23
Council Tax Energy Rebate
Back
Discretionary Energy Rebate Scheme
Council Tax Balance Lookup
Back
Change of Address or Circumstances
Back
Valuation and Band Charges
Back
Council Tax Charges 2022
Discounts and Exemptions
Back
Discounts
Exemption Classes
Discounts and Disregards
Single Person Discount
Council Tax Long-Term Empty Premium Charge
Annexe Reductions
Carer Reductions
Disabled Band Reductions
Hospital and Care Home Residents
Other Reductions Available
Prisoners
Severely Mentally Impaired Reductions
Students and Apprentices
Unoccupied and Unfurnished Discount
Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed Class D discount
Council Tax Exceptional Circumstances Payment Scheme
Back
Council Tax Exceptional Circumstance Policy 2022/23
If You Don't Pay On Time
Back
Reminders and Final Notices
Summons and Liability Order
Council Tax Recovery Costs
Council Tax Single Person Discount Review
Back
Council Tax E-Billing
Back
Queries and Appeals
Back
Parking
Back
General Parking
Back
Where Can I Park?
Disabled Parking
Problem Parking
Electric Vehicles
Ashford Borough Council Parking Charter
Parking Consultations
Heavy Goods Vehicles (HGVs)
Parking Annual Report
Car Park Permits, Season Tickets and Vouchers
Back
Residential Parking Permits
Season Tickets & Car Park Vouchers
Business Permits
Dispensations, Suspensions And Waivers
E-permits- Frequently Asked Questions
Penalty Charge Notices (Parking Tickets)
Back
Pay A PCN (Parking Ticket)
Appeal A PCN (Parking Ticket)
Housing
Back
Council Tenant
Back
Becoming A Council Tenant
Existing Council Tenants
Repairs And Maintenance
Housing Help
Back
Homelessness - Support And Guidance
Local Affordable Housing Options
Afghan Refugee Resettlement Programme
Independent Living
Financial And Practical Advice
Syrian Refugee Resettlement Programme
Apply
Back
Application for a Plot at Chilmington Gypsy and Traveller Site
UK Entry Home Office Inspection
Apply for Social Housing
ABC Lettings
Back
Landlord Services
Landlord Enquiry Form
Meet our Property Managers
ABC Lettings Landlord Information Guide
Application Form For Landlords
Private Tenant
Back
Private Rented Sector
Houses in Multiple Occupation
Disabled Facilities Grant
Private Sector Housing Enquiry
ABC Electrical Services
Back
ABC Electrical Services Customer Testimonials
Request for quote for electrical work
ABC Electrical Services at Work Gallery
Landlord Advice
Back
Landlord Accreditation Scheme
Houses In Multiple Occupation
Private Rented Sector
Grants
Back
Private Sector Grants
Boiler Upgrade Scheme
Sustainable Warmth
Private Sector Housing Assistance Policy
Disabled Facilities Grant
Eligibility Statement of Intent
Housing Development and Regeneration Team
Back
Garages
Back
Rent And Garage Account Lookup
Park Homes
Back
Mobile Homes Site Licence Fee Policy
Longbeech Park Rules
Shirkoak Site Rules
Woodlands Country Park Rules
Yew Tree Park Rules
Six Bells Residential Park Rules
Advice For Gypsies And Travellers
Back
Gypsies And Travellers
Application For A Plot At Chilmington Gypsy And Traveller Site
Report
Back
Tenancy Fraud
Report Squatters or Unauthorised Occupants
Report Empty Homes
Report An Unauthorised Encampment Or Development
Ashford In Bloom 2021
Back
Your Council
Back
Council Meetings
Back
Find Council Meetings
Find Your Councillor
ModernGov App
Public Participation
Register To Vote And Elections
Back
Register To Vote
Elections and Referendums
Electoral Boundaries And Reviews
Council Projects
Back
Town Centre Improvements
The Big 8
Housing Development and Regeneration Team
The Mayor, Civic And Ceremonial
Back
The Mayor
Ceremonial
Civic
Policies And Strategies
Back
Our Annual Reports
Corporate Plan And Our Performance
Recovery Plan
Research and Data
Digital Strategy
Ashford For You
Back
Ashford For You Digital Magazine
What Do Councils Do?
Back
Kent County Council Services
Parish Councils
Public Notices
Back
Planning Public Notices
Members Code of Conduct
Back
Benefits
Back
Claiming Benefits
Back
Claiming Housing Benefit
Universal Credit
Household Support Fund - 1 April-30 September 2022
Government Council Tax Energy Rebate
Providing evidence towards a benefit claim
Claiming Council Tax Reduction
Council Tax Reduction Form
Change Of Circumstances
Back
Self-employed Claimants
Housing Benefit And Council Tax Reduction Review
Calculating Entitlement
Back
Benefits Calculator
Local Housing Allowance
Appeals, Backdating And Overpayments
Back
Appeals
Backdating
Overpayments
Discretionary Housing Payments
Back
Welfare Intervention Officers
Back
Welfare Reform Intervention Self Referral Form
Job Club
Fraud
Back
Report Fraud
Landlord Schedules
Back
Cost of Living Help
Back
Support from Ashford Borough Council
Back
Specialist Advice
Looking after your mental health
Financial Advice
Council Tax Exceptional Circumstances Payments
Council Tax Discounts and Exemptions
Benefits Schemes
Housing Help
Disabled Facilities Grant
Housing Grants
Ashford Food Banks and Other Essential Supplies
Back
Here to Help Campaign
Back
Energy Advice and Support
Back
Support from other agencies, community groups and charities
Back
Homelessness
Back
Broadband Social Tariffs
Back
Outdoor Spaces
Back
Parks And Play Areas
Back
Parks
Play Areas
Cemeteries, Burials And Memorials
Back
Planning Ahead - Making Funeral Arrangements
Our Cemeteries
Cemetery Fees, Regulations And Application Forms
Memorials
Grave Ownership And Transferring Ownership
Woodland Burials
Ancestry Searches
What To Do When Someone Dies
Allotments
Back
Request An Allotment
Pay an Allotment Invoice
Allotment Waiting List Update Form
Ashford Allotment Society
National Allotment Week 2022
Trees
Back
Tree Warden Scheme
Tree Management
Queen's Green Canopy: "Plant a tree for the Jubilee"
Woodlands In The Borough
Grounds Maintenance (Aspire)
Back
Memorial Benches
Back
Memorial Bench Enquiry Form
Litter Free Ashford
Back
Community Gardens
Back
Things To Do
Back
Loveashford
Back
Museums And Heritage Centres
Back
Book a Sports Facility - (Pitchside or Courtside)
Back
Cycling And Walking In The Borough
Back
Experience Ashford & Tenterden
Back
Active Ashford
Back
Book a Grass Pitch at Pitchside
Book a Netball Court at Pitchside
Book Meeting Room at Courtside
The Arts
Back
Volunteering
Back
Community Litter Pick
Book a Tennis Court
Back
Your Community
Back
History And Heritage
Back
Ashford Borough Council expresses sympathy on the death of Her Majesty The Queen
Ashford 180
Ashford Celebrates
Museums and Heritage Centres
Ashford's Hidden Treasures
Ashford Borough Virtual Plaque Scheme
NHS, Social Care & Frontline Workers' Day
Ashford Remembers WWII
Ashford Remembers WWI
Holocaust Memorial Day
Borough Arms And Twinning
Remembrance Day
Civic Awards
Back
Support for Ukraine
Back
Local Sponsorship Scheme for Ukraine
Family Visa Scheme
Guidance and Support for Ukrainian Guests
Ashford Borough Council Support for Ukraine
Kent County Council Support for Ukraine
Community Support for Ukraine
Emergency Planning
Back
Flooding
Loss Of Power
Emergency Services
Loss Of Water
Severe Weather
Community Emergency Planning
Community Safety
Back
Anti-Social Behaviour (ASB)
Domestic Abuse
Safeguarding
Community Safety Partnership
Ashford Mediation Service
Safe Spaces
Fire Safety
Ashford Streetwise
Vehicle Speed Policy
Lifeline Anytime
Back
Lifeline Anytime Products
Health And Wellbeing
Back
One You Shop
Heath And Wellbeing Partnership
Dementia Friends
Putting On An Event
Back
Safety Advisory Group
Voluntary and Community Sector
Back
Armed Forces Covenant
Back
Advice and Support For the Armed Forces Community
Show Your Support for the Armed Forces Community
Covenant Supporters
Developing the Armed Forces Covenant
Further Information for the Armed Forces Community
Armed Forces Day
Forces Connect
Grants and Funding
Back
Capital Grants
Event Reset Grants
Cycling and Walking Grants
Ward Member Community Grant Scheme
Loans
Community Facilities
Back
Community Toilet Scheme
Changing Places
CCTV
Back
CCTV In Ashford And Tenterden
Community Right To Bid
Back
Assets of Community Value
Business
Back
Business Rates
Back
Business Rates Account Balance Lookup
Business Rates E-billing
How Business Rates Are Calculated
Rateable value
Paying Your Business Rates
Business Rates Exemptions and Reliefs
Business Rates Payment Problems
Bankruptcy and Insolvency
Moving Business Property
Independent Advice
Commercial Property
Back
Council Owned Commercial Property Search
Local Property Agents
Renting Or Buying Council Land
Get Business Support
Back
Get Free Business Advice
Brexit Guidance
Business Newsletter Sign-Up
Coronavirus Advice For Businesses
Business Grants And Funding
Ashford For Starters
Advice and Guidance From Business Support Organisations
Rural Business Support
Economic Development Enquiry Form
Business Continuity
Ashford Town Centre Support Grants
Loveashford.com: Ashford's Digital High Street
Back
AshfordFor.com: Information about Investing, Working and Living Here
Back
Contracts, Procurement and Tenders
Back
Business News
Back
Planning Permission For Businesses
Back
Health And Safety At Work
Back
Health And Safety Enforcement
Workplace Health & Safety Advice Note
Cooling Towers and Evaporative Condensers Regulations 1992 online form
Accidents At Work
Cooling Tower Notification
Specific H&S Advice
Workplace Sanitary Accommodation And Washing Facilities
Food Businesses
Back
Food Training Courses
Food Safety Advice
Starting a Food Business
Food Hygiene Rating Scheme
Food Safety Policy
Prevent E Coli
Free Business Advice From Kent and Medway Growth Hub
Back
Environmental Concerns
Back
Report A Street Issue
Back
Litter Enforcement
Fly-tipping
Graffiti
Abandoned Items
End Of Life Vehicles
Damaged Or Missing Street Nameplate
Report Dog Fouling
Report a Tree Issue
Climate Change
Back
Renewable Energy
Dogs
Back
Dog Warden Fees
Dog welfare
Food Safety
Back
Food Safety Alerts and Recalls
Check a Food Hygiene Rating
Food Hygiene Training
Bonfires And Woodburners
Back
Bonfires
Woodburners
Noise Nuisance
Back
Drainage And Sewerage
Back
Odour
Back
Report Odour
Contaminated Land
Back
Contaminated Land Application Form
Pest Control
Back
Asian Hornets
Light Nuisance
Back
Report Light Nuisance
Environmental Permits
Back
Air Quality
Back
Illegally Grazed Horses
Back
Private Water Supplies
Back
Licensing
Back
Taxis
Back
Driver
Vehicle
Taxi Licence Fees
Taxi Licensing Policy
Taxi Operator
Wheelchair Accessible Vehicles
Taxi Forum
Taxi Customer Information
Alcohol
Back
Alcohol Premises Licence
Personal Licence
Licensing Check and Send Service
Club Certificates
Licensing Policy
Events
Back
Distributing Free Literature
Use of Council Land
Temporary Event Notice
Ashford Display Areas
Tenterden Display Areas
Fun Fairs
Charities and Raffles
Back
Street Collections
Street Trading
Back
Mobile Food Traders
Markets
Gambling
Back
Licensing Fees
Gambling Premises Licence
Fruit Machines
Gambling Responsible Authorities
Other Licensing
Back
Skin Piercing
Houses in Multiple Occupation
Pavement Licensing
Caravan Campsites
Scrap Metal
Sexual Entertainment Venues
Hairdressing
Animal Licences
Back
Wild Animals And Zoos
Animal Licensing Fees
Animal Licensing Guidance Notes
Licences Issued
Back
Building Control
Back
Submit An Application
Back
Building Control Forms and Fees
Contact Building Control
Back
Why Choose Us?
Report a Dangerous Structure
Building Control Guidance
Back
Exempt Buildings
Choosing A Builder
Partnering With Ashford Building Control
Back
Search Applications
Back
Working For Us
Back
Apprenticeships
Back
Work Experience
Our Bursary Scheme - Support While You Study
How To Complete Your Online Application Form
Back
Tips For Successful Applications
Job Applicant Privacy Notice
Information for Recruitment Consultants
Our Values
Back
Relocating To Ashford
Benefits Of Working For Us
Equal Opportunities Statement
Brexit
Back
What should you do if you are a business?
Back
What plans are in place?
Back
Sevington Inland Border Facility
Back
Port Health Payment Form
Maps
Back
Food Bank Map
Back
Volunteer Group Map
Back
Car Parks in Ashford Map
Back
Car Parks in Tenterden Map
Back
Community Toilet Scheme Map
Back
Pay
Report
Apply
Claim
Accessibility Statement
News
Back
Latest News
Back
Residents’ survey reveals satisfaction levels with Council
Back
Carnival of the Baubles kicks off the countdown to Christmas in Ashford town centre
Back
Ashford International Studios Project Set To Commence Summer 2023
Back
Reset sets out next stage of development and regeneration of Ashford Town Centre
Back
Ashford 180 showcases town's railway history
Back
Full closure order demonstrates excellent partnership working
Back
ABC Lettings marks 10th anniversary of placing people who are in temporary accommodation into more suitable longer term homes
Back
Recycle your Christmas tree with Pilgrims Hospices
Back
Kent Housing Group Excellence Awards celebrate the best of the best in the county’s housing sector
Back
Veterans’ survey launched
Back
Business News
Back
New virtual Shopping Guide for residents and businesses in Ashford and Tenterden goes live this week
Back
Support available to businesses
Back
An update on Ashford Borough Council's Corporate Property portfolio
Back
Businesses need to act on new NHS COVID-19 app
Back
Moving Forward for Kent campaign is launched
Back
Ashford businesses invited to apply for EU funding
Back
Town centres reopening for businesses
Back
Blog
Back
Virtual Plaque Scheme
Back
Customer Service, IT and Digital Strategy - Strand 5
Back
Customer Service, IT and Digital Strategy - Strand 4
Back
Customer Service, IT and Digital Strategy - Strand 3
Back
Customer Service, IT and Digital Strategy - Strand 2
Back
Customer Service, IT and Digital Strategy - Strand 1
Back
Customer Service, IT and Digital Strategy
Back
Making it easier to search content on our website
Back
What we use our social media channels for
Back
Digital Accessibility Audit Results
Back
Events
Back
Contact Our Media Team
Back
Recently Viewed Pages
Back
Close Menu
Report
Report Anti-Social Behaviour
Report Fly-Tipping
Noise Nuisance
Report Food Poisoning
Report A Missed Bin Collection
View All Report Services
Apply
Planning Applications
Taxi Vehicle Renewal Application
Garden Waste Sign Up Form
Single Occupancy Discount
Make a Housing Benefit or CTR Claim
View All Apply Services
Pay
Pay Council Tax
Pay Your Rent
Pay Business Rates
Pay a PCN (Parking Ticket)
Book Large Item Collection
View All Payments
Other Ways To Pay
Ashford Borough Council
Recycling, Waste and Bins
Bin Collection Calendars
Garden Waste
Large Item Collection
Recycling
Planning and Development
Ashford Adopted Local Plan To 2030
View and Comment on Applications
Do I Need Planning Permission?
Planning Applications
Council Tax
Council Tax Balance Lookup
Council Tax Information
Change of Address or Circumstances
Valuation and Band Charges
Parking
Where Can I Park?
Car Park Permits, Season Tickets and Vouchers
Penalty Charge Notices (Parking Tickets)
Benefits
Claiming Benefits
Change Of Circumstances
Calculating Entitlement
Housing
Applying For Social Housing
Homelessness - Support And Guidance
Rent and Garage Account Look Up
Report A Repair
Your Council
Register To Vote And Elections
Find Your Councillor
Find Council Meetings
The Mayor, Civic And Ceremonial
Cost of Living Help
Support from Ashford Borough Council
Here to Help Campaign
Energy Advice and Support
Outdoor Spaces
Parks And Play Areas
Cemeteries, Burials And Memorials
Allotments
Things To Do
Loveashford
Experience Ashford & Tenterden
Active Ashford
Your Community
History And Heritage
Lifeline Anytime
Community Safety
Business
Business Rates
Commercial Property
Get Business Support
Environmental Concerns
Climate Change
Food Safety
Noise Nuisance
Licensing
Taxis
Alcohol
Events
Building Control
Building Control Forms and Fees
Contact Building Control
Submit An Application
Working For Us
Search Current Vacancies
Benefits Of Working For Us
Apprenticeships
Parking
▼
Where Can I Park?
Car Park Permits, Season Tickets and Vouchers
Penalty Charge Notices (Parking Tickets)
Benefits
▼
Claiming Benefits
Change Of Circumstances
Calculating Entitlement
Housing
▼
Applying For Social Housing
Homelessness - Support And Guidance
Rent and Garage Account Look Up
Report A Repair
Your Council
▼
Register To Vote And Elections
Find Your Councillor
Find Council Meetings
The Mayor, Civic And Ceremonial
Cost of Living Help
▼
Support from Ashford Borough Council
Here to Help Campaign
Energy Advice and Support
Outdoor Spaces
▼
Parks And Play Areas
Cemeteries, Burials And Memorials
Allotments
Things To Do
▼
Loveashford
Experience Ashford & Tenterden
Active Ashford
Your Community
▼
History And Heritage
Lifeline Anytime
Community Safety
Business
▼
Business Rates
Commercial Property
Get Business Support
Environmental Concerns
▼
Climate Change
Food Safety
Noise Nuisance
Licensing
▼
Taxis
Alcohol
Events
Building Control
▼
Building Control Forms and Fees
Contact Building Control
Submit An Application
Working For Us
▼
Search Current Vacancies
Benefits Of Working For Us
Apprenticeships
Latest News
All News
Latest News
Ashford International Studios Project Set To Commence Summer 2023
News
Carnival of the Baubles kicks off the countdown to Christmas in Ashford town centre
News
Reset sets out next stage of development and regeneration of Ashford Town Centre
News
Residents’ survey reveals satisfaction levels with Council
News
All News
Ashford International Studios Project Set To Commence Summer 2023
Carnival of the Baubles kicks off the countdown to Christmas in Ashford town centre
Reset sets out next stage of development and regeneration of Ashford Town Centre
Residents’ survey reveals satisfaction levels with Council
