Please be aware that the Civic Centre is now currently closed. We ask that you now contact us by emailing customer.care@ashford.gov.uk or, alternatively via our social media channels or by calling 01233 331111. Over the Easter Bank Holiday weekend our call centre phone lines will be covered between 10am-2pm each day. We understand that this is a difficult time for everyone and ask that you remember to treat our staff with respect as they try to assist you as best they can. Thank you for your patience and understanding.

For the latest information on Coronavirus and how our services are being delivered in different ways visit our Coronavirus (COVID-19) pages.

Ashford Borough Council have set-up a Voluntary Emergency Response Appeal (VERA) to raise funds to help communities across the borough that have been affected by the Coronavirus outbreak – donate to VERA.