Urgent Telephone 4pm - 8.30am : 01233 331111


Coronavirus Service Update

As at 1 July 2020 all residents are to return to normal parking practices, as the provision of free parking for permit holders and non critical key workers stopped on 30 June 2020 as per government guidelines.

Critical key workers, as defined below, are able to continue parking for free in our car park and on-street parking bays. Charges are still in force in all council car parks.

Key workers include the following:

  • NHS staff;
  • Health and social care workers;
  • NHS Covid-19 volunteers.

We await confirmation from the government on when the critical care worker key worker scheme and pass will expire.

Key workers should display supporting evidence in their windscreen, such as photocopies of their work pass (with sensitive information removed), or a letter or evidence from their employer.

Our enforcement team have been instructed to issue a PCN if in doubt, as a few people are generally abusing these concessions. The appeals team will then seek evidence accordingly.

All car park are open, except for Victoria Road, which is being used as a Covid-19 testing centre.

Cashless parking with update

From 8 June 2020, Parkmobile can no longer be used in Ashford Borough Council car parks and on-street locations.

To use the cashless service, you will need an active account with RingGo.

Most existing location codes from Parkmobile have changed slightly – please use the app or check with local notices on ticket machines.

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