Replacement Bin Request
Replacement bin
Ashford Borough Council does not provide replacement refuse or dry recycling bins for free unless it is proven that the bin fell in the back of the waste collection vehicle. We will replace lids only if they are confirmed to have been damaged during collection.
Each household is provided with one refuse bin and one recycling bin. Additional bins may be considered only under specific circumstances, such as occupancy requirements or medical needs. Please note that no extra bins will be emptied on collection day unless prior authorisation has been granted.
Our fees and charges are as follows please note we do not charge for delivery:
| Type | Bin description | Charge |
|---|---|---|
| Grey bin (refuse) |
180 litre household waste bin for refuse |
£33.00 |
| Green bin (recycling) |
240 litre recycling bin for dry recycling |
£33.00 |
| Brown bin (garden) |
240 litre garden bin (only with active subscription) |
No Charge |
| Black and orange caddy |
23 litre external kerbside caddy for food waste |
No Charge |
| Silver caddy |
5 litre internal kitchen caddy (grey) for food waste |
£5.00 |
What you need to do
You will need to tell us your address along with contact details, select the reason why you require a replacement bin, select which bin you require and pay any relevant costs applicable.
What happens next?
Once the form and any appropriate payment has been made and submitted then the requested bin should be delivered to the property within 10 working days. Please note that the Waste Team may need to contact you if they have any queries regarding your request.
Frequently Asked Questions
+ I am moving can I take my bins with me?
+ I am moving and there are no bins at the property do I need to pay for new bins?
+ I am moving to a new build with no bins, do I have to pay for new bins?
Yes, the current price for a full set of bins is £99, alternatively speak to your developer about them providing you bins on your arrival.
