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We believe we have resolved the issue with the availability of the online comment tool affecting some planning applications. However, if you are still having issues then please email arcus@ashford.gov.uk.
Please also be re-assured that additional time will be given to comment on applications as a result of the recent downtime of the services online to view and comment on applications. For the latest updates regarding comments and validation on applications, visit our service disruption updates page.
If you are having issues with either of our online planning systems then please see our online planning and building control application search help page or our consultee portal help page for more information.
