Garden Waste Fees
Anyone who registers for garden waste collections (at a cost of £45 a year) will receive a new 240 litre brown wheeled container and will have their garden waste collected every fortnight (except at Christmas and New Year).
The garden waste service operate on a rolling year basis. This means you will renew your service annually exactly one year from the date of joining. Please note: If you decide to stop the garden service the council does not offer refunds as it would be uneconomical due to the administration costs involved.
Garden Waste Renewals
Do you need to renew your garden waste subscription? If you haven’t already, make sure you renew your subscription by making a payment as soon as possible to ensure your collections continue.
If your renewal date is on or after the 1st June 2023 there has been a price increase to £45. Even if you renew before this date the price increase is included.
The way you pay online has changed and your bank has introduced additional security checks for most online payments. This will mean that you may get a text or phone call from your bank when you make an online transaction which requires you to confirm your details. Please check that this is set up and the bank has all your contact information before trying to pay online or coming into the council offices to pay.
Sign Up to Garden Waste Collections
Please visit our garden waste collection sign-up page if you would like to join the service and be eligible for garden waste collection.
To advise us of a change, for example, change of address, cancellation of service and removal of bin or moving of service to a new address, then please visit your garden waste account.
If you are unable to access this account then please complete our garden waste change of circumstances form.
Please be aware that if you move address within the Ashford borough and you wish to continue with the service, you will need to take your garden waste bin with you to your new property after notifying us.
If you have decided not to renew your subscription, please take a moment to leave us some feedback.
What do I put in?
+ Yes please!
|Prunings and small branches|
|Weeds and leaves|
+ No thanks!
|Household or food waste|
|Paints and liquids|
|Logs and tree stumps|
|Plant pots and polystyrene|
|Turf or soil|
For handy tips and advice, download our Garden Waste Leaflet 2015 [pdf] 2MB.
We also encourage all residents to compost their garden waste at home wherever possible - you can produce your own compost by using organic kitchen waste and waste from the garden and Ashford residents can now get great deals on composting equipment at www.getcomposting.com.
You can also take green recycling to the Kent County Council Recycling Centre where it is rotted down into compost that can be bought back and used on the garden.
Garden waste service calendars
Please enter your postcode online to find out if your collection falls under week 1 or week 2.
Frequently Asked Questions
+ What is the garden waste collection service?
+ What if I have not renewed my subscription, but I want to keep my bin?
+ How often will my garden waste be collected?
+ Why isn't it free?
+ Do I have to use this service?
+ Where else can I dispose of my green waste?
+ Will extra waste be collected if my bin is full?
+ I want to use the service, but I have too much/not enough garden waste for one container.
+ What happens if my garden waste is not collected?
+ What if my new container is stolen?
+ I'm elderly or disabled and struggle to put my garden waste out for collection, can I get help?
+ If I don't want a new bin, can I leave my garden waste out in black bags?
+ What happens to my green garden waste once it has been collected?