Urgent Telephone 4pm - 8.30am : 01233 331111

Support for Ukraine

This is the Support for Ukraine section of the website. This website can be translated into Ukrainian or Russian using Google Translate by clicking Select Language at the top of this page.

Ashford Borough Council will be doing everything possible to support sponsors and families in the borough welcoming Ukrainian refugees. This is a fast-developing situation and people should keep an eye on this page for the latest updates and information.

Contact us by email at ukraine@ashford.gov.uk or by phone on 01233 330566 (from 09:00 – 16:00, leave a message outside these hours).

A national appeal has been launched by the UK's Disasters Emergency Committee (DEC) to help the hundreds of thousands of Ukrainians fleeing the conflict. Fifteen UK aid agencies - including the British Red Cross, Oxfam and Save the Children - are joining together to ask the public to donate.

Homes in Ukraine have been destroyed and water supplies, hospitals and schools have been hit, the DEC says. The charities say people urgently need food, water, shelter and medical care.

The appeal will help people who have fled Ukraine, but also those who have been displaced to other parts of the country. All public donations will be doubled by the UK government, up to a total of £20m.

Visit the DEC website for more details.

Frequently Asked Questions

+ My Ukrainian guest(s) have arrived, how do I get the initial £200 payment for them?

The financial aspect of the Homes for Ukraine Scheme, is dealt with by Kent County Council. Please contact them via email.

+ I applied for a visa and have not heard anything, how can I chase the status?

Telephone: + 44 808 164 8810 – select option 1 (0808 164 8810 if you're in the UK – select option 1) Lines are open 24 hours a day, 7 days a week. This is a free phone number. If you cannot contact UK 0808 numbers, please use +44 (0)175 390 7510.