Using this website

View our website tutorial videos to see how you can complete simple tasks on our website. These include making an application, making a payment, or reporting something.

Below is a list of things you can apply for online:

+ Council Tax

Discount and help application forms

Apply for council tax discount

This includes: apprentices, away giving care, care workers and carers, child benefit recipients, detention, empty and unfurnished (class c), foreign language assistant, in care home, in need of care, occupied by SMIs, occupied by students, occupied by under 18s, occupied by visiting force, patients in hospital, school/college leavers and student nurses.

Please note: From 1 April 2024, the empty and unfurnished (class c) and the uninhabitable discount will no longer be available due to a change in policy.

+ Housing

Due to the current Covid-19 situation, we are no longer able to accept online Notice to Vacate applications in the borough of Ashford with immediate effect. This will be reviewed and updated as the situation evolves. Paper forms can be requested by making contact with your Neighbourhood Officer.